Accurate data, on time, every day

Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. For orientation, offshore managed assistants are published at $7 to $15 an hour or $640 to $2,400 a month full-time, while US virtual assistants average $19.45 an hour on PayScale (Wishup and partner roundups, 2026). AssistBPO prices a dedicated specialist for a block of hours, not per record, so a heavy month costs the same as a light one and the person stays with you.

We agree an accuracy target during onboarding and measure it every week on an audited sample. The specialist checks their own batch, a second person checks a sample or every record depending on what the data is used for, and the team lead runs a monthly QA scorecard. Errors are traced back to the SOP and fixed at the source, so the same mistake does not appear twice.

Yes. Many clients start with a project: a fixed scope, a daily throughput target and a finish date. Once the backlog is gone the same specialist moves onto a part-time or full-time schedule to keep the queue empty. Because the person and the SOPs carry over, there is no second onboarding and no dip in accuracy when the work changes shape.

Any system you can grant a login to: Google Sheets and Excel, HubSpot, Salesforce, Zoho CRM, Pipedrive, QuickBooks Online, Xero, Airtable, Shopify, practice systems such as Dentrix and Open Dental, and property or legal software such as AppFolio and Clio. Access is through your own user account with the permissions you choose, and you can revoke it at any time.

The specialist keys what is legible, flags what is not and never guesses. Unreadable fields go into an exceptions list with the file name and page, and you or your team resolve them in one pass instead of finding wrong values months later. Where volume justifies it we set up OCR to pre-fill and the specialist verifies every field against the source.

Yes. You get one named data entry specialist who works your hours, a trained backup who has read the same SOPs and covers leave and peaks, and a team lead who runs the weekly review. Knowledge of your fields, your codes and your exceptions stays on the desk rather than leaving with a temp at the end of the month.

Specialists are background-checked employees of the group under NDA, working on managed devices with MFA and no local storage. They work inside your systems through least-privilege accounts, source files stay in your drive or portal, and card or bank details are never keyed by hand. For healthcare data we work under a BAA with HIPAA-trained staff.

Yes, on request. The group's second office runs shifts that overlap US evenings and nights, so a batch dropped at 6pm can be keyed, checked and logged before your team arrives. Daytime coverage in your own time zone is the default; overnight and split shifts are agreed in the staffing plan.

Where it helps. OCR and AI extraction are good at pre-filling structured fields from clean documents and poor at judgment calls, so we use them to speed up the first pass and keep a person on verification, exceptions and anything that touches money or a customer record. You always know which records were machine-assisted and which were keyed by hand.