About
Owner-operated since 2020
AssistBPO is the virtual assistant and remote staffing division of SS Support Network LLC, a business process outsourcing company registered in Vancouver, Washington, with a second office in Pakistan.
- Four brands, one group
- US · UK · CA · AU
Owner-operated since 2020, the group provides dedicated, managed virtual assistants, receptionists, customer support and back-office teams to businesses across the United States, United Kingdom, Canada and Australia.
How did AssistBPO start?
SS Support Network started in 2020 answering phones and running the back office for healthcare and transportation operators in the United States: appointment lines, eligibility checks, dispatch desks and the admin behind them, all in US hours. Live phones in a client's name were the hardest part of the job, and they became the thing the group is best at.
Clients kept asking for the same people to run their inbox, calendar, support queue and sales follow-up. AssistBPO is that capability offered on its own: dedicated, managed assistants and teams for businesses in the US, UK, Canada and Australia, backed by the same employed staff, hiring pipeline and team leads that run the other brands.
Four brands, one group
Each brand is a division of SS Support Network LLC. They share management, hiring, security controls and offices, so an AssistBPO desk can hand work to a sister brand when the task calls for it.
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SS Support Network
Healthcare
Healthcare BPO. Front desk, scheduling, eligibility checks and live phones for clinics, home-care agencies and NEMT operators. The team the group started with in 2020.
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TransportBPO
Ground transportation
Ground-transportation BPO. Dispatch desks, driver support and passenger lines for fleets and transport operators.
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LedgerBPO
Accounting and billing
Accounting and billing BPO. Books, invoicing and receivables for businesses and accounting firms.
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AssistBPO
Assistants and desks
Virtual assistants, receptionists, support agents and back-office teams for any business with a desk to staff, in its own hours.
Where are the offices, and which hours do they cover?
SS Support Network LLC is registered in Vancouver, Washington, with a second office in Pakistan. Between them the two offices staff US Eastern and Pacific, UK and Australian Eastern business hours, which is how a dedicated assistant can work your day rather than theirs.
Assistants work from the group's offices on managed devices, not from home and not through a marketplace.
- US Eastern and Pacific
The base shift, and the one the group has run since 2020.
- UK hours
8am to 6pm UK time, with the after-hours desk for evenings.
- Australian Eastern hours
A staffed AEST shift; extended cover is confirmed in your plan.
What makes AssistBPO different from other providers?
Phone-capable
Most virtual assistant firms are typing-only. Our assistants answer, make and transfer calls in your name, because the group has run live phones for US clients since 2020.
Dedicated, plus backup, plus lead
The same person every day, a trained backup who has shadowed your desk, and a team lead who runs the weekly review with you. Not a task pool.
Your hours, four markets
US Eastern and Pacific, UK and Australian Eastern hours from two offices, with an after-hours desk and 24/7 pods on request.
Role-based, not task-based
Assistants own a function: front desk, inbox, support, sales admin or back office. You hand over a role, not one ticket at a time.
Industry pods
Experience in healthcare, home care and NEMT, transportation, accounting firms, real estate, law firms and e-commerce, drawn from the work of all four brands.
AI-fluent
Assistants are trained on current AI tools for drafting, summarizing and CRM automation. Output per hour is the measure, and a person stays accountable for every output.
Employed, managed, screened
Employees of the group, never marketplace freelancers: background checks, an NDA per client, MFA, managed devices and a named replacement process run by the team lead.
Honesty
Numbers on this site carry a source or a build-time count, client results appear only after verification, certifications are listed only when held, and there is no fake scarcity.
Leadership
Company facts
- Legal entity
- SS Support Network LLC
- Registered
- Vancouver, Washington, USA
- Second office
- Pakistan
- Founded
- 2020
- Brands
- SS Support Network, TransportBPO, LedgerBPO, AssistBPO
- Markets
- United States, United Kingdom, Canada, Australia
- Hours
- Mon to Fri, 08:00 to 20:00 ET
Press and profiles
Press releases and directory profiles use the boilerplate below so the company is described the same way everywhere. Use it as written. Media enquiries: sales@assistbpo.com.
AssistBPO is the virtual assistant and remote staffing division of SS Support Network LLC, a business process outsourcing company registered in Vancouver, Washington, with a second office in Pakistan. AssistBPO provides dedicated, managed virtual assistants, receptionists, customer support and back-office teams to businesses across the United States, United Kingdom, Canada and Australia. Sister brands: SS Support Network (healthcare), TransportBPO (ground transportation) and LedgerBPO (accounting and billing).
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Counted, not claimed
- 2020
- Owner-operated since1
- 4
- Countries in their own hours: US, UK, Canada, Australia1
- 88
- Services across the desks2
- 40
- Roles you can hire2
Figures counted from the pages on this site (22 industries, 80 tools); see how we measure our numbers. Client numbers and results are published only once we have verified them.
Next step
Your desk, staffed. Wherever you are.
Tell us what is overloaded. A named person replies within 1 business day with a staffing plan, and we propose your assistant within 72 hours.
Or call +1-657-777-0006 during US, UK or Australian business hours, or hear our demo receptionist.
- A named assistant proposed within 72 hours
- Employed, screened and managed staff, never freelancers
- Your hours, your tools, your data