Careers

Build a remote career with us

Virtual assistant jobs and remote careers at AssistBPO are full-time employed roles, not freelance gigs. Receptionists, executive assistants, customer support agents, appointment setters, coordinators and specialists working US, UK, Canadian or Australian business hours from the group's offices, with training, a team lead and a clear path from desk to lead.

Which roles are open right now?

  • Remote Receptionist (US hours)

    Answer client phones in the client's company name, book appointments, take messages and transfer calls warmly, on a US Eastern or Pacific shift. Clear spoken English, calm under pressure, comfortable with softphones and calendars.

    Posted 2026-09-20 路 Full-time 路 Worked from the group's offices

    Apply by email
  • Remote Executive Assistant (US or UK hours)

    Run a founder's inbox, calendar, travel and follow-ups. Excellent written English, tabular thinking, experience with Google Workspace or Microsoft 365 and a CRM.

    Posted 2026-09-20 路 Full-time 路 Worked from the group's offices

    Apply by email
  • Customer Support Agent (tickets and chat)

    Resolve tickets and chats inside Zendesk, Gorgias, Intercom or HubSpot in the client's voice. Experience with e-commerce or SaaS support preferred.

    Posted 2026-09-20 路 Full-time 路 Worked from the group's offices

    Apply by email
  • Appointment Setter (compliant outbound)

    Book meetings for clients from lawfully obtained lists with consent and do-not-call scrubbing, log everything in the CRM. Confident on the phone, organized, resilient.

    Posted 2026-09-20 路 Full-time 路 Worked from the group's offices

    Apply by email
  • Desk Team Lead

    Run a desk of 5 to 10 assistants: weekly client reviews, QA scorecards, coaching, cover and onboarding. Two or more years leading a support, front-desk or admin team.

    Posted 2026-09-20 路 Full-time 路 Worked from the group's offices

    Apply by email

How do I apply, and what happens next?

Six steps, the same for every role. Pay, hours and benefits are confirmed at offer, and we never charge candidates a fee.

  1. Apply with a CV and a short note on the role you want
  2. Written English test and, for phone roles, a recorded call
  3. Typing and tool test on the desk's software
  4. Two interviews: the desk lead and operations
  5. Background checks, NDA and security onboarding
  6. Paid onboarding with two weeks of shadowing

Frequently asked questions

Are these remote jobs or office jobs?

Roles are worked from the group's offices on managed devices, on the client's hours. That is what lets us offer employed positions with training, equipment and a team lead rather than freelance gigs. SS Support Network LLC is registered in Vancouver, Washington, with a second office in Pakistan.

What does the hiring process look like?

Application, a written English test, a recorded phone test for phone roles, a typing and tool test, two interviews, background checks, then paid onboarding with two weeks of shadowing. The full pipeline is on the how we hire page.

What are the hours?

Shifts follow client time zones: US Eastern and Pacific, UK, and Australian Eastern. Night shifts carry shift allowances; details are confirmed at offer stage.

What is the pay?

Pay bands are shared at interview and confirmed in writing at offer. We do not publish them on this page.

Do I need experience with a specific tool?

It helps. Each opening lists the tools the desk uses. We train on the client's tools during onboarding; what we cannot train is English, reliability and calm on a phone.

Looking to hire an assistant rather than work with us? See hire by role or services.

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