Executive & admin desk

An executive assistant supports one or two people at depth: inbox, calendar, travel, meeting prep, gatekeeping and follow-ups, with the judgment to act on your behalf. A virtual assistant handles a broader mix of day-to-day admin for a team: documents, data, scheduling, research and whatever the week brings. Both are named, employed and managed the same way; the difference is depth versus breadth, and we help you choose in the discovery call.

Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. For orientation, an in-house executive assistant in the US costs $4,700 to $9,100 a month loaded, US virtual assistants average $19.45 an hour on PayScale, and managed offshore assistants are published at $640 to $2,400 a month full-time (Wishup 2026 Industry Report). We price per person for a block of hours, not per task.

Yes. Assistants are scheduled in US Eastern to Pacific, UK and Australian Eastern hours from the group's two offices, so your assistant is online when you are, not answering overnight. Early starts, late finishes and split shifts are agreed in the staffing plan, and the daily check-in happens at a time you choose. If you travel, the assistant keeps your home hours unless you ask for a temporary shift.

Through delegated access, not shared passwords. In Google Workspace and Microsoft 365 you grant the assistant delegate rights to mail and calendar with the permissions you choose, on a managed device with MFA. We agree rules for what gets answered, drafted, flagged or left alone, and you can narrow or revoke access at any time. Sensitive threads can be excluded with a label the assistant never opens.

A trained backup, briefed on your preferences and systems from the start, steps in with no gap. The team lead manages the handover and the end-of-day report continues. Because the assistant is an employee of the group with documented routines, leave and sickness are planned around rather than discovered on a Monday morning. You are told the dates in advance and meet the backup before they cover.

Usually, yes. A full-time assistant commonly runs inbox, calendar, travel, meeting notes and document preparation for one executive, and can add research or light project coordination. When the load grows beyond one person, we add a second assistant or a specialist, for example a recruiting coordinator during a hiring push, under the same team lead. The staffing plan sets the mix and is revisited in the monthly review as your needs change.

Yes. Personal scheduling, family logistics, bookings, purchases and household admin are part of the personal assistant service and can sit with the same person who runs your work calendar, with clear rules about what is charged to which account and what stays private. Family calendars, school runs, travel for relatives and gift lists are common requests, and the assistant treats them with the same confidentiality as your board papers.

A discovery call, then a named assistant proposed within 72 hours. Onboarding covers access, preferences, routines and a short shadow period, and most executive desks are running their daily rhythm within the first two weeks. The weekly review in the first month is used to tune what the assistant handles without asking. If you need cover sooner, for example when an in-house assistant leaves, tell us on the call and we prioritize the match.