A named executive assistant in your hours

Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. For orientation, an in-house executive assistant in the US costs $4,700 to $9,100 a month fully loaded (PayScale and Indeed via Wishup, 2026), premium US remote EA services publish $2,600 to $3,900 a month for 40 to 60 hours, and managed offshore assistants run $640 to $2,400 a month full-time. AssistBPO prices per named person for a block of hours, so you can compare it directly against a hire.

Yes. Your assistant works a fixed shift inside your business hours, whether that is 8am to 5pm Eastern, 9am to 6pm London or Pacific afternoons. The group runs two offices, so morning and evening shifts are staffed rather than squeezed. Australian Eastern shifts are available on request. You will see the assistant online in Slack or Teams for the whole shift, not checking in between other clients.

Start with the inbox and the calendar, because they produce the fastest visible win and teach the assistant how you make decisions. Add travel and meeting prep in week three, then follow-up tracking and expense collection. Most executives are handing over 10 to 15 hours a week by the end of month one. The weekly review with the team lead is where you decide what moves next.

One named assistant does the work every day. Behind them sit a trained backup who has read your preferences and covers leave, and a team lead who runs the weekly review and quality checks. That is the continuity model on every dedicated engagement. You never brief a stranger, and you never lose the knowledge when someone takes a holiday.

That is your call, and we support three levels. Level one: drafts saved for you to send. Level two: replies sent from the assistant's own address in your domain, signed as your office. Level three: send-as permission for routine replies you have pre-approved by category. Most founders start at level one and move to level three within a month once the tone is right.

Whatever you already use. Google Workspace and Microsoft 365 for mail and calendar, Slack or Teams for chat, Notion, Asana or ClickUp for tasks, HubSpot or Salesforce for contacts, Calendly for external booking, Expensify or your bookkeeper's portal for expenses. The assistant works inside your accounts with delegated access, so nothing leaves your systems and you can revoke access at any time.

The trained backup steps in the same day with the same preference sheet, templates and access, and the team lead tells you what is happening. Because assistants are employees of the group rather than freelancers, turnover is low and planned handovers are the norm. Compare that to the freelance market, where losing a VA costs two to three months of salary in lost productivity (Zedtreeo and Catalyst, 2026).

An executive assistant is matched for judgment: gatekeeping, drafting in your voice, deciding what can wait and what cannot. A general virtual assistant is matched for throughput: data entry, documents, research and scheduling on defined instructions. If you need one person who represents you to clients, investors and your team, choose the executive assistant. If you need hours of well-run admin, see our virtual assistant services.

Yes. Confirming meetings, chasing a supplier, calling a hotel or rescheduling with a client are all routine. Any outbound calling campaign, such as event invitations, is done with lawful consent and do-not-call scrubbing under TCPA, PECR, CASL and the Australian Do Not Call Register. The assistant uses a softphone on your number through RingCentral, Dialpad, Zoom Phone or a line we provision.

Compare it on loaded cost and on risk, not on an hourly rate. An in-house executive assistant in the US runs $4,700 to $9,100 a month fully loaded and an experienced UK executive assistant earns around £46,000 (PayScale and Indeed via Wishup, 2026; PayScale UK and SVA surveys, 2026), and you carry the recruitment, the cover during leave and the search again if they move on. A managed assistant is one monthly figure with the backup and the team lead inside it. Hire in-house when the role needs someone physically in the room.

Yes, and the reverse. The plans are 160 hours a month for a full desk and 80 for mornings or afternoons, and the terms are month to month with thirty days notice to move between them. Most executives start at 80 hours while they learn what to delegate, then move up once the calendar and the inbox alone are filling the shift. Changing hours is a line in the weekly review with the team lead rather than a new match, so the same assistant stays with you throughout.

Not by sharing your password. In Google Workspace or Microsoft 365 you grant delegated mailbox and calendar access from your own admin console, which is revocable in one click and leaves a record of who did what. Logins for anything else are shared through your password manager with scoped permissions rather than pasted into chat. Every account carries MFA, the devices are managed and nothing is stored locally. Board and HR material sits behind a written access rule you approve before the assistant sees any of it.

Anything where your judgment is the product. The assistant can decide who gets a slot from rules you wrote, but not which relationship is worth an hour of your week. They can draft the reply; the decision inside it stays yours until you have read enough drafts to trust the pattern. Performance conversations, pricing calls and anything you would not want forwarded belong with you. The useful test is whether you could write the rule down. If you cannot, it is not ready to hand over yet.