Listings that convert, on every channel

AssistBPO's product listing virtual assistant writes, builds and maintains your product listings across Shopify, Amazon, Etsy, eBay, Walmart and WooCommerce. Titles, bullet points, attributes, variants, images and pricing kept accurate on every channel, in your hours.

  • E-commerce & ops
  • Employed, screened, managed
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One named assistant owns the catalog, a trained backup covers leave, and a team lead checks a sample of listings every month.

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  • A named assistant proposed within 72 hours
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What is a product listing virtual assistant?

A product listing virtual assistant is a remote assistant who creates and maintains product pages and catalog data for an online store or marketplace seller: writing titles, descriptions and bullet points, setting categories and attributes, building variants, uploading and editing images, loading pricing and stock, and auditing existing listings for errors and suppressed items. At AssistBPO the assistant is an employee of the group who works inside the client's own Shopify, Seller Central, Etsy or eBay accounts.

· Reviewed by Issabela Masters

  1. Product listing: what we do and how it runs

    A product listing virtual assistant is a remote assistant who creates and maintains product pages and catalog data for an online store or marketplace seller: writing titles, descriptions and bullet points, setting categories and attributes, building variants, uploading and editing images, loading pricing and stock, and auditing existing listings for errors and suppressed items. At AssistBPO the assistant is an employee of the group who works inside the client's own Shopify, Seller Central, Etsy or eBay accounts.

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  2. What it is

    A product listing virtual assistant is a remote assistant who creates and maintains product pages and catalog data for an online store or marketplace seller: writing titles, descriptions and bullet points, setting categories and attributes, building variants, uploading and editing images, loading pricing and stock, and auditing existing listings for errors and suppressed items. At AssistBPO the assistant is an employee of the group who works inside the client's own Shopify, Seller Central, Etsy or eBay accounts.

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  3. What you get

    Titles, attributes, variants, images and pricing kept consistent on every channel

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  4. How it runs

    Bulk uploads, catalog audits and fixes inside your own store and marketplace admin

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  5. Match

    A 20-minute discovery call on your channels, catalog size, data sources and launch calendar. Within 72 hours we propose a named listing assistant with hands-on history in your main platform, plus a trained backup who has worked the same admin.

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  6. A named assistant, a backup and a team lead

    In your hours, inside your tools, with a reply from a person within 1 business day. Call +1-657-777-0006 or ask for a staffing plan.

    Get a staffing plan 06 / 06
Self-playing walkthrough built from this page's copy, about 36 seconds. Static storyboard under reduced motion; every scene is readable without pressing play.

Who is the product listing desk for?

Multi-channel sellers
One catalog kept in sync across Shopify, Amazon, eBay, Etsy and Walmart, with each channel's title and attribute rules respected.
Brands launching new ranges
Fifty or five hundred SKUs built from your spreadsheet and photos, variant-mapped and live by the launch date.
Amazon sellers with suppressed or messy listings
A listing audit, fixes for missing attributes and image rules, and A+ Content loaded to your brand guidelines.
Wholesalers and distributors moving online
Supplier data sheets turned into clean, searchable catalog entries with categories, specifications and compliant images.

What does the product listing service include?

These 12 tasks are what AssistBPO's product listing desk handles as standard for an e-commerce operator.

  • Listing copy: titles, bullets, descriptions and keywords per channel
  • Category, attribute and specification mapping to each platform's schema
  • Variant building: sizes, colors, packs and bundles with correct parent-child structure
  • Image editing, resizing and ordering to marketplace image rules
  • Bulk uploads by CSV or flat file with error checks before submission
  • Pricing, sale pricing and MAP updates loaded on schedule
  • Amazon A+ Content, Brand Story and Etsy shop sections loaded
  • Listing audits: suppressed, incomplete, duplicate and out-of-policy items fixed
  • Search-term and backend keyword fields maintained
  • Catalog data kept in your master sheet or PIM with change history
  • Competitor listing checks for missing attributes and content gaps
  • Monthly QA scorecard on accuracy, completeness and policy compliance

Deliverables and KPIs

AssistBPO reports 6 measures on the product listing desk: what lands on your desk, what we count, and how often you see the number.

DeliverableKPI we reportCadence
Listings createdSKUs live against the plan, zero errors on uploadWeekly
Listings fixedSuppressed and incomplete items clearedDaily, in the end-of-day report
Catalog accuracyPrice and attribute match across channelsWeekly audit
Images compliantMain images meeting each marketplace's rulesPer listing
Content qualityTeam lead score on a sample of listingsMonthly
Master catalog currentSheet or PIM updated within one business day of changesDaily

KPIs are what we measure and report, agreed per engagement in the weekly review. Service-level commitments are set in your agreement, not on this page.

How does the product listing desk work?

  1. Match

    A 20-minute discovery call on your channels, catalog size, data sources and launch calendar. Within 72 hours we propose a named listing assistant with hands-on history in your main platform, plus a trained backup who has worked the same admin.

  2. Onboard

    You add the assistant as a user in Shopify, Seller Central, Etsy, eBay or Walmart Seller Center with the permissions you choose, and share the master catalog, brand guide and image library. We audit the current listings, agree copy templates per channel and the fields the assistant can change without sign-off, and build the first ten listings for your approval.

  3. Daily rhythm

    The assistant opens with suppressed-listing and error alerts, then works the queue: new SKUs, fixes, image updates, price changes and bulk uploads, updating the master catalog as each item goes live. The end-of-day report lists listings created, fixed and waiting on you, such as missing photos or approvals.

  4. Weekly review

    Twenty minutes with the team lead: SKUs live, errors cleared, catalog audit findings and next week's launches. Monthly, the team lead scores a sample of listings on the QA scorecard for accuracy, completeness and marketplace policy.

Hours, coverage and models

AssistBPO staffs the product listing desk on 3 models. US Eastern to Pacific, UK and Canadian business hours from the group's two offices; Australian Eastern shifts available on request.

  • Dedicated listing assistant, 80 or 160 hours a month
  • Shared e-commerce pod, 20 or 40 hours a month for ongoing catalog upkeep
  • Project block for a new range, marketplace launch or catalog clean-up

See what is staffed in your zone on the coverage clock.

What are the terms on the product listing desk?

The card, the contract terms and the product listing desk's own numbers, in one place.

SpecificationWhat you get
Essential, 10 hours a week$400 a month, 40 hours
Focus, 20 hours a week$800 a month, 80 hours
Dedicated, 40 hours a week$1,600 a month, 160 hours
Managed Pod, three seats or moreFrom $4,800 a month
DeskE-commerce & operations desk
Standard scheduleDedicated listing assistant, 80 or 160 hours a month
CoverageUS Eastern to Pacific, UK and Canadian business hours from the group's two offices; Australian Eastern shifts available on request.
Tools9 platforms, including Shopify, Amazon Seller Central, Etsy
KPIs reported6 measures: daily, weekly, monthly
Setup feeNone
Minimum termMonth to month, no lock-in
Notice30 days, to stop or to change hours
If the fit is wrongTrained backup covers the desk the same day, re-match at no charge
ContinuityOne named assistant, one named backup, one team lead
Who does the workEmployed by SS Support Network LLC, never freelancers or contractors

These are rate-card starting points. What you pay depends on the hours, the desk and the coverage window, which is what the staffing plan sets. Rates improve as you add assistants. Your staffing plan states the rate for the number of seats you need. The rate card carries the other currencies, the add-ons and the six things that move a plan off it.

How much does product listing cost?

Plans start at $400 a month for 40 hours, at $10 an hour, and rates improve as you add assistants. Get a staffing plan within 1 business day.

What moves the plan

  1. Hours a week and whether the desk is dedicated or shared
  2. Phones: live answering needs a receptionist profile and a backup
  3. Coverage zone: business hours, after-hours, weekends or 24/7
  4. Tools and access to set up
  5. One person or a pod with a lead

What the market publishes

Other providers' published ranges, by market, so you have something to hold this against. These are not AssistBPO prices.

MarketPublished rangeSource
United StatesManaged offshore assistants $7 to $15 an hour typical, or $640 to $2,400 a month full time; PayScale average $19.45 an hour for US virtual assistantsWishup, Cherry Assistant and Zedtreeo cost guides, 2026; PayScale via Wishup 2026
MarketplacesUpwork median around $13 an hour for one-off tasks; turnover of a freelance VA costs 2 to 3 months of salary in lost productivityZedtreeo, Catalyst Outsourcing and Nacho, 2026
United KingdomOffshore full-time staff £900 to £2,000 a month against £3,000 to £5,000 UK-based; UK VAs £25 to £45 an hourTeambuild Consultancy, Outsource Accelerator and Time etc, 2026
AustraliaOffshore managed agencies A$8 to A$35 an hour; full-time offshore A$22,000 to A$35,000 a year against A$91,000 or more for a loaded local employeeVirtual Coworker, DotVA and Offshore247, June to August 2026

Get a staffing plan How we build a plan

Proof

Case study

One engagement on this desk, anonymized. Numbers appear only once the owner has verified them.

All case studies

Peak season handled without a backlog

Case study

E-commerce Brand Survives Peak Season Support

A direct-to-consumer brand selling on Shopify did most of its year in six weeks. The rest of the year two people cleared the queue comfortably. In peak season the same two people were answering chat, email, Instagram messages and returns at once, first response times stretched into days, and shipping-delay questions arrived faster than anyone could answer them. Temporary hires had never worked out, because training finished about the time the season did. AssistBPO built a peak-season pod on the support desk: named agents with a team lead, trained in October, live from the start of November and stood down in January. The pod worked inside the brand's own Gorgias help desk using macros written with the in-house team. Tickets were tagged by reason so the operations team could see which problems were worth fixing at the source.

Consumer e-commerce

Security and compliance

  1. Background-checked, employed assistants under NDA; never freelancers
  2. Marketplace and store access through user permissions you set in your own accounts, with MFA, revocable any time
  3. Cost prices, supplier data and unreleased products stay in your master catalog, never on personal devices
  4. No pricing changes outside the ranges you approve in writing
  5. Bulk uploads are validated and backed up before submission so any batch can be reversed

Full control list on the security page and country rules for calls, texts and email on the compliance page. Certifications are listed only when held.

Country rules for this service

AssistBPO makes outbound calls, texts and emails only with lawful consent and do-not-call scrubbing. Assistants never take card numbers. Country rules.

  • Listings follow each marketplace's category, image and prohibited-claims policies
  • US and UK: product claims and safety labeling checked against your compliance notes before publishing

Frequently asked questions

How much does a product listing virtual assistant cost?

Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. For orientation, managed offshore assistants run $640 to $2,400 a month full time and marketplace freelancers around $13 an hour on Upwork with higher turnover (Wishup and Cherry Assistant cost guides; Zedtreeo, 2026). AssistBPO prices a dedicated assistant per person for a block of hours, so a 300-SKU launch and a quiet maintenance month sit in the same plan.

Which platforms do you list on?

Shopify and Shopify Plus, Amazon Seller Central and Vendor Central, Etsy, eBay, Walmart Marketplace, WooCommerce, BigCommerce, TikTok Shop and Google Merchant Center. The assistant works inside your own seller and store accounts under a user you create. Channel management tools such as Linnworks, ChannelAdvisor and Sellbrite are used where you already have them.

Who writes the listing copy?

The assistant, from your product data, brand guide and each platform's rules, human-written with AI assistance and human editing. AI helps with first drafts and keyword variations; the assistant rewrites, checks every claim against your spec sheet and fits the copy to title limits and prohibited-word lists. You approve templates and the first batch, then most clients approve weekly.

Can you fix suppressed or incomplete Amazon listings?

Yes. The assistant reviews the Listing Quality dashboard and suppressed-listing reports, fixes missing attributes, image violations and category errors, resolves variation issues and opens cases where a fix needs Amazon's help. Progress is tracked in the end-of-day report until each ASIN is buyable again.

How do you handle images?

From your photo library, the assistant crops, resizes, removes backgrounds and orders images to each channel's rules, such as Amazon's white background and size minimums. Simple infographic and lifestyle overlays are made in Canva; new photography or heavy retouching goes to the graphic design assistant. Files are stored and named in your drive.

How many listings can one assistant build?

For a standard product with copy, attributes and images, a dedicated assistant builds roughly 15 to 30 listings a day, or more with bulk templates and fewer for complex variants and A+ Content. We agree a realistic rate at onboarding from a sample batch and track it at the weekly review.

Do you keep prices and stock in sync?

Yes, within the rules you set: scheduled price changes, sale windows and MAP compliance are loaded across channels, and stock levels are updated where you do not have an automatic sync. Ongoing stock control and reorder alerts sit with the inventory management assistant on the same desk, and the two often share one catalog sheet.

Can you migrate our catalog to a new platform?

Yes, as a project block: export from the old platform, map fields and categories to the new schema, clean the data, rebuild variants and images, upload in batches with validation, and check every listing before the switch. A migration plan with dates is agreed at the start and progress is reported daily.

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Or call +1-657-777-0006 during US, UK or Australian business hours, or hear our demo receptionist.

  • A named assistant proposed within 72 hours
  • Employed, screened and managed staff, never freelancers
  • Your hours, your tools, your data
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