Stock counts that match the shelves
AssistBPO's inventory management virtual assistant keeps your stock numbers true. Daily counts reconciled across channels and warehouses, reorder points watched, purchase orders raised for approval, receipts checked in and discrepancies chased, in your hours.
- E-commerce & ops
- Employed, screened, managed
One named assistant owns the stock sheet or your inventory system, with a trained backup and a team lead reviewing the weekly stock report.
What is an inventory management virtual assistant?
An inventory management virtual assistant is a remote assistant who maintains a business's stock records: updating quantities across sales channels and locations, reconciling system counts with warehouse and 3PL reports, monitoring reorder points and lead times, drafting purchase orders, checking goods received against orders, investigating discrepancies and reporting stock cover and slow movers. At AssistBPO the assistant is an employee of the group working inside the client's own inventory, store and marketplace systems.
· Reviewed by Issabela Masters
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Inventory tracking: what we do and how it runs
An inventory management virtual assistant is a remote assistant who maintains a business's stock records: updating quantities across sales channels and locations, reconciling system counts with warehouse and 3PL reports, monitoring reorder points and lead times, drafting purchase orders, checking goods received against orders, investigating discrepancies and reporting stock cover and slow movers. At AssistBPO the assistant is an employee of the group working inside the client's own inventory, store and marketplace systems.
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What it is
An inventory management virtual assistant is a remote assistant who maintains a business's stock records: updating quantities across sales channels and locations, reconciling system counts with warehouse and 3PL reports, monitoring reorder points and lead times, drafting purchase orders, checking goods received against orders, investigating discrepancies and reporting stock cover and slow movers. At AssistBPO the assistant is an employee of the group working inside the client's own inventory, store and marketplace systems.
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What you get
Stock levels reconciled daily across store, marketplaces, 3PL and FBA
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How it runs
Reorder alerts and draft purchase orders before you run out or overstock
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Match
A 20-minute discovery call on your SKUs, channels, locations, systems and pain points, such as oversells or dead stock. Within 72 hours we propose a named inventory assistant with experience in your system, plus a trained backup.
05 / 06 -
A named assistant, a backup and a team lead
In your hours, inside your tools, with a reply from a person within 1 business day. Call +1-657-777-0006 or ask for a staffing plan.
Get a staffing plan 06 / 06
Who is the inventory tracking desk for?
- Multi-channel e-commerce brands
- Stock synced across Shopify, Amazon FBA, eBay and a 3PL so you stop overselling on one channel while another sits on stock.
- Amazon FBA sellers
- Restock recommendations checked, inbound shipments tracked, stranded and aged inventory cleared, storage limits watched.
- Retailers and wholesalers
- Counts, receipts and transfers kept current in Cin7, DEAR, Unleashed or QuickBooks so your accountant and your shelves agree.
- Trades, clinics and service businesses
- Consumables and parts tracked in a simple sheet with reorder alerts, so vans, rooms and treatment areas never run dry.
What does the inventory tracking service include?
These 12 tasks are what AssistBPO's inventory tracking desk handles as standard for an e-commerce operator.
- Daily stock updates across store, marketplaces and locations
- Reconciliation of system counts to warehouse, 3PL and FBA reports
- Reorder point and lead-time monitoring with alerts to you
- Draft purchase orders raised for your approval and sent on sign-off
- Goods-in checks: quantities received against PO, damages logged
- Discrepancy investigation with the warehouse or 3PL until resolved
- Amazon FBA inbound shipment tracking, stranded and aged inventory clean-up
- Stock transfers between locations and channels recorded
- Cycle count schedules coordinated and results entered
- Slow-mover, dead-stock and overstock reports with suggested actions
- Landed cost and inventory value updates for your bookkeeper
- Monthly QA scorecard on count accuracy and report timeliness
Deliverables and KPIs
AssistBPO reports 6 measures on the inventory tracking desk: what lands on your desk, what we count, and how often you see the number.
| Deliverable | KPI we report | Cadence |
|---|---|---|
| Stock levels current | Channels updated within one business day of movement | Daily, in the end-of-day report |
| Reconciliation | Variances found and cleared, by SKU | Weekly |
| Reorder alerts | Alerts raised before stock falls below cover target | Daily |
| Purchase orders | Draft POs ready on the reorder day | Per reorder |
| Stock report | Days of cover, slow movers, open POs, stockouts avoided | Weekly |
| Count accuracy QA | Team lead spot check against source reports | Monthly |
KPIs are what we measure and report, agreed per engagement in the weekly review. Service-level commitments are set in your agreement, not on this page.
How does the inventory tracking desk work?
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Match
A 20-minute discovery call on your SKUs, channels, locations, systems and pain points, such as oversells or dead stock. Within 72 hours we propose a named inventory assistant with experience in your system, plus a trained backup.
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Onboard
You grant access to your inventory system or master sheet, store and marketplace accounts, 3PL portal and supplier lead times. We document every SKU's reorder point, lead time and supplier, agree the reconciliation sources and the PO approval flow, and run a first full reconciliation to set a clean baseline.
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Daily rhythm
The assistant opens with yesterday's sales, receipts and transfers, updates counts across channels, checks reorder alerts, drafts any POs due and chases open discrepancies. The end-of-day report shows stock movements, alerts raised, POs waiting for your approval and any variance under investigation.
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Weekly review
Twenty minutes with the team lead over the weekly stock report: days of cover by SKU, slow movers, open POs and supplier delays, plus reorder decisions for next week. Monthly, the team lead spot-checks counts against source reports on the QA scorecard.
Hours, coverage and models
AssistBPO staffs the inventory tracking desk on 3 models. US Eastern to Pacific, UK and Canadian business hours from the group's two offices; Australian Eastern shifts available on request. Updates are timed to your warehouse's reporting cycle.
- Dedicated inventory assistant, 80 or 160 hours a month
- Shared e-commerce pod, 20 or 40 hours a month for smaller catalogs
- Project block for a stock-take, system migration or FBA clean-up
See what is staffed in your zone on the coverage clock.
What are the terms on the inventory tracking desk?
The card, the contract terms and the inventory tracking desk's own numbers, in one place.
| Specification | What you get |
|---|---|
| Essential, 10 hours a week | $400 a month, 40 hours |
| Focus, 20 hours a week | $800 a month, 80 hours |
| Dedicated, 40 hours a week | $1,600 a month, 160 hours |
| Managed Pod, three seats or more | From $4,800 a month |
| Desk | E-commerce & operations desk |
| Standard schedule | Dedicated inventory assistant, 80 or 160 hours a month |
| Coverage | US Eastern to Pacific, UK and Canadian business hours from the group's two offices; Australian Eastern shifts available on request. |
| Tools | 10 platforms, including Shopify, Amazon Seller Central, WooCommerce |
| KPIs reported | 6 measures: daily, weekly, monthly |
| Setup fee | None |
| Minimum term | Month to month, no lock-in |
| Notice | 30 days, to stop or to change hours |
| If the fit is wrong | Trained backup covers the desk the same day, re-match at no charge |
| Continuity | One named assistant, one named backup, one team lead |
| Who does the work | Employed by SS Support Network LLC, never freelancers or contractors |
These are rate-card starting points. What you pay depends on the hours, the desk and the coverage window, which is what the staffing plan sets. Rates improve as you add assistants. Your staffing plan states the rate for the number of seats you need. The rate card carries the other currencies, the add-ons and the six things that move a plan off it.
How much does inventory tracking cost?
Plans start at $400 a month for 40 hours, at $10 an hour, and rates improve as you add assistants. Get a staffing plan within 1 business day.
What moves the plan
- Hours a week and whether the desk is dedicated or shared
- Phones: live answering needs a receptionist profile and a backup
- Coverage zone: business hours, after-hours, weekends or 24/7
- Tools and access to set up
- One person or a pod with a lead
What the market publishes
Other providers' published ranges, by market, so you have something to hold this against. These are not AssistBPO prices.
| Market | Published range | Source |
|---|---|---|
| United States | PayScale average $19.45 an hour for virtual assistants with a $12 to $30 range; managed offshore assistants $7 to $15 an hour | PayScale via Wishup 2026 Industry Report; Wishup and Cherry Assistant cost guides, 2026 |
| United States | SMBs make up 44 percent of virtual staffing clients; the broader human virtual staffing market is about $19.5 billion in 2026 | Future Market Insights via Call Force; VA Masters, 2026 |
| United Kingdom | Offshore full-time £900 to £2,000 a month against £3,000 to £5,000 UK-based; SmartPA from £330 for 10 hours | SmartPA, Teambuild Consultancy and Outsource Accelerator, 2026 |
| Australia | Offshore managed A$8 to A$35 an hour; onshore VAs A$39.90 to A$65; agency retainers A$800 to A$3,000 a month | Virtual Coworker, DotVA and Smart Staffing published rates, June to August 2026 |
Security and compliance
- Background-checked, employed assistants under NDA; never freelancers
- System access through user roles you create, with MFA, revocable any time
- Cost prices, supplier terms and margins stay in your systems, never on personal devices
- Purchase orders are sent to suppliers only after your written approval
- Every count adjustment is logged with reason, source report and time
Full control list on the security page and country rules for calls, texts and email on the compliance page. Certifications are listed only when held.
Country rules for this service
AssistBPO makes outbound calls, texts and emails only with lawful consent and do-not-call scrubbing. Assistants never take card numbers. Country rules.
- Stock values and adjustments are recorded so your accountant can support year-end inventory figures
- Regulated products such as food, supplements and cosmetics tracked with batch and expiry dates where you require
Frequently asked questions
How much does an inventory management virtual assistant cost?
Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. For orientation, PayScale puts US virtual assistants at $19.45 an hour on average and managed offshore providers publish $7 to $15 an hour (Wishup 2026 Industry Report; Cherry Assistant cost guide). AssistBPO prices a dedicated assistant per person for a block of hours, which for most brands under a few thousand SKUs is a part-time block.
Which inventory systems do you work in?
Shopify and Amazon's native stock tools, Cin7 Core, Unleashed, Linnworks, Veeqo, inFlow, Zoho Inventory, QuickBooks Commerce, Xero with tracked inventory, 3PL portals and, very often, a well-built Google Sheet or Airtable base. The assistant works in whatever you have; if you have nothing, we set up a sheet with reorder logic in the first week.
How do you stop overselling across channels?
By reconciling every channel to the source of truth each morning and adjusting available quantities where you have no automatic sync, by setting safety buffers per channel, and by checking FBA and 3PL reports for stock that is inbound or unavailable. Where a sync tool exists, the assistant monitors it for errors rather than replacing it.
Can the assistant place purchase orders?
The assistant drafts purchase orders when stock hits the reorder point, using your lead times, minimum order quantities and supplier terms, and sends them only after you approve. Once approved, the assistant sends the PO, confirms with the supplier and tracks it to receipt. Supplier follow-up sits with the supply chain assistant on the same desk if volumes are large.
Do you handle Amazon FBA inventory?
Yes: restock recommendations checked against your own forecasts, inbound shipment plans created and tracked, stranded and aged inventory cleared, storage limits and long-term storage fees watched, and removal orders raised on your instruction. FBA figures are reconciled to your master stock alongside every other location.
What is in the weekly stock report?
Stock on hand by SKU and location, days of cover against your sales rate, items below reorder point, open purchase orders and expected dates, variances found and cleared, slow movers and dead stock with a suggested action, and stockouts avoided. It is the agenda for the weekly review and lives in your drive.
Can you run a stock-take or clean-up?
Yes, as a project block: a full reconciliation of every location to the system, a cycle-count plan coordinated with your warehouse, discrepancy investigation, SKU and barcode clean-up and a fresh baseline. After that, the assistant moves onto the daily rhythm so the numbers stay clean.
Do you work with our bookkeeper?
Yes. Inventory value, landed cost updates and goods-received notes are shared with your bookkeeper or LedgerBPO on the schedule they need, and stock adjustments are posted or handed over in the format your accounting system expects. The assistant does not do your accounts, but makes sure stock and books agree.
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Next step
Your desk, staffed. Wherever you are.
Tell us what is overloaded. A named person replies within 1 business day with a staffing plan, and we propose your assistant within 72 hours.
Or call +1-657-777-0006 during US, UK or Australian business hours, or hear our demo receptionist.
- A named assistant proposed within 72 hours
- Employed, screened and managed staff, never freelancers
- Your hours, your tools, your data