Appointment setting services UK, in local hours

Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. For orientation, UK virtual PA and outbound agencies publish £25 to £45 an hour for UK-based staff, SVA surveys cluster around £28 to £35, and offshore managed full-time staff are listed at £900 to £2,000 a month against £3,000 to £5,000 for a UK employee (SVA, PayScale and 2026 agency price lists). AssistBPO quotes in GBP per setter for a block of hours, with dials, CRM work and reporting included, rather than a fee per meeting that rewards quantity over fit.

No. Setters are employees of the group working from our offices in Vancouver, Washington and a second office in Pakistan, on a shift that mirrors the UK day from 8am to 6pm. They dial from your UK VoIP number so the prospect sees your business on caller ID, and they are trained on UK business vocabulary, regions and the rules above. We do not have a UK office, and we do not use freelancers or a shared dialling floor. If your buyers expect a UK-based caller by contract, we will say so up front.

Yes, within PECR. A live call to a business contact whose number is not on the TPS or CTPS can rely on legitimate interests, provided you can show why the call is relevant, you identify yourself, and you stop when asked. Numbers on either register may not be called for marketing without consent. Every list is screened before dialling, every objection is logged as an opt-out in your CRM, and campaigns run with lawful consent and do-not-call scrubbing as a standing rule rather than an afterthought.

Yes, and most UK campaigns use all three. LinkedIn connection notes and follow-ups go from your rep's profile or a company page with your approval of the wording. Email sequences run from your CRM with your domain, PECR-compliant content, an unsubscribe on every message and suppression of anyone who opts out by any channel. The phone is used for the contacts who engage. Touches are logged in one timeline per contact so your reps see the whole conversation before the meeting.

By booking properly and confirming twice. The setter books into the rep's diary with a calendar invite the prospect accepts, sends a short confirmation email with the agenda, and a reminder the working day before, by email or a brief call. Meetings are qualified against your criteria before they are set, so the prospect has a reason to attend. No-shows are chased the same day for a new time, and the weekly report shows the held rate so we can adjust the script when it drops.

You do. Lists, contacts, call notes, recordings where you make them and every meeting sit in your CRM, under your account. The setter works with an individual login, screening results are stored on your records, and nothing is copied to our systems or reused for another client. When the engagement ends you remove the login and keep everything. The data processing agreement with the international data transfer addendum sets that out in writing before the first dial.