· Reviewed by Issabela Masters
What does a remote listing coordinator do?
An AssistBPO listing coordinator works a standing brief of 10 duties, and anything on it can be added or dropped in the weekly review.
- Collect listing documents and seller information and build the listing file
- Order and schedule photography, video, floor plans, staging and sign installation
- Enter listings in the MLS with accurate data, media and required fields, and audit before going live
- Write listing descriptions from the agent's notes in your brand's voice
- Prepare and send seller disclosures and listing paperwork for e-signature
- Build listing marketing: flyers, social posts, email announcements and open-house materials in Canva
- Manage showing requests, lockbox codes and appointment confirmations
- Collect and pass on showing feedback and weekly activity reports to sellers
- Update status, price changes and remarks across MLS and syndicated sites
- Close out the listing file and hand it to the transaction coordinator at contract
What skills and tools does a remote listing coordinator need?
The 7 skills below are the ones AssistBPO screens for, and the listing coordinator works them inside 8 platforms you already run.
- Accurate MLS data entry and knowledge of listing rules and required fields
- Persuasive, compliant listing copy written quickly
- Vendor coordination: photographers, stagers, sign companies
- Canva and simple design for flyers and social posts
- Calendar juggling for showings and open houses
- Warm, prompt communication with sellers
- Detail on disclosures, status changes and deadlines
Tools this role works in
A sample day, in your time zone
- 8:00Shift starts in your market's time zone: showing requests from overnight confirmed, lockbox codes sent, seller notified
- 9:00New listing agreement received: file opened, photographer booked for Wednesday, sign and lockbox ordered
- 10:30Listing description drafted from the agent's voice notes and sent for approval; disclosures out for e-signature
- 12:00MLS entry completed for yesterday's shoot, 38 photos uploaded and ordered, data audited against the agreement
- 13:30Just-listed flyer, three social posts and an email announcement built in Canva and scheduled
- 15:00Price reduction processed across MLS and syndicated sites, updated remarks live within the hour
- 16:30Showing feedback collected on 6 listings and sent to sellers in weekly activity reports
- 17:30End-of-day report: listings live, media pending, showings tomorrow, items waiting on agents
Times are illustrative. Your shift is fixed to your opening hours during onboarding.
Hours and models
Models
- Dedicated listing coordinator, 160 hours a month, for teams and brokerages
- Dedicated listing coordinator, 80 hours a month, for solo agents
- Combined listing and transaction coordinator on one 160-hour plan for smaller teams
Coverage
Fixed shifts in US Eastern through Pacific and Canadian hours from the group's two offices, aligned to your market's showing day. Australian property-management admin and AEST shifts on request.
What are the terms for a remote listing coordinator?
The card, the contract terms and this role's own schedule and screening, in one place.
| Specification | What you get |
|---|---|
| Focus, 20 hours a week | $800 a month, 80 hours |
| Dedicated, 40 hours a week | $1,600 a month, 160 hours |
| Standard schedule | Dedicated listing coordinator, 160 hours a month, for teams and brokerages |
| Coverage | Fixed shifts in US Eastern through Pacific and Canadian hours from the group's two offices, aligned to your market's showing day. |
| Screening | 5 gates, named candidate within 72 hours |
| Setup fee | None |
| Minimum term | Month to month, no lock-in |
| Notice | 30 days, to stop or to change hours |
| If the fit is wrong | Trained backup covers the desk the same day, re-match at no charge |
| Continuity | One named assistant, one named backup, one team lead |
| Who does the work | Employed by SS Support Network LLC, never freelancers or contractors |
These are rate-card starting points. What you pay depends on the hours, the desk and the coverage window, which is what the staffing plan sets. Rates improve as you add assistants. Your staffing plan states the rate for the number of seats you need. The rate card carries the other currencies, the add-ons and the six things that move a plan off it.
How much does it cost to hire a remote listing coordinator?
Plans start at $400 a month for 40 hours, at $10 an hour, and rates improve as you add assistants. Get a staffing plan within 1 business day.
What moves the plan
- Hours a week and whether the role is dedicated or shared
- Seniority and the tools involved
- Coverage zone: business hours, after-hours or 24/7
- One person or a pod with a lead
What the market publishes
Other providers' published ranges, by market, so you have something to hold this against. These are not AssistBPO prices.
| Market | Published range | Source |
|---|---|---|
| United States | PayScale average $19.45 an hour for virtual assistants and Indeed $27.15; managed offshore staff typically $7 to $15 an hour; in-house administrative staff $4,700 to $9,100 a month loaded | PayScale and Indeed via Wishup; Cherry Assistant, 2026 |
| Canada | Canada-based real estate assistants C$25 to C$60 an hour; managed offshore plans at US$699 to US$899 a month | Virtual Gurus and VantaStaff published pricing, 2026 |
| Australia | Offshore managed real estate and property staff A$8 to A$35 an hour; onshore assistants A$39.90 to A$65 an hour | ShoreAgents, DotVA and Australian agency pricing roundups, 2026 |
How are remote listing coordinators vetted?
5 gates, in order. A candidate who fails one does not reach the next.
- English and phone assessment
- Typing and tool tests
- Background check
- NDA and security onboarding
- Shadowing and QA scorecard
Candidates who clear all 5 gates are proposed to you by name within 72 hours.
Listing coordinator candidates write a listing description from raw agent notes and a set of photos, then a seller update email explaining low showing activity without alarming the client. A recorded call has them confirm a showing with a difficult tenant. We score copy quality, accuracy against the notes and tact.
Typing at 50 words a minute, then a practical: complete an MLS-style listing entry form from a sample agreement with every required field correct, upload and order media, build a just-listed flyer in Canva from a brand template, and schedule three showings in a shared calendar without conflicts.
A third-party screening provider verifies identity, employment history and criminal record where lawful. Because coordinators hold lockbox codes and seller details, two former brokers or team leaders are asked about trustworthiness and how the candidate handled access information.
Group NDA and your brokerage terms, then security onboarding: MFA on MLS, CRM and email, managed devices, lockbox and alarm codes stored only in your approved system and never messaged in plain text, no personal copies of seller documents, and fair-housing language rules for every description and post.
A week shadowing a senior coordinator on live listings, then two weeks running yours with every MLS entry and piece of copy reviewed before it goes live. After go-live the team lead audits a monthly sample of listings for data accuracy, media quality, compliance language and seller communication, and shares the QA scorecard in the weekly review.
The full pipeline is on the how we hire and manage assistants page. Assistants are employees of the group, never freelancers, and you never co-employ them.
Services this role delivers
Frequently asked questions
How much does it cost to hire a remote listing coordinator?
Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. For a reference point, PayScale's US average for virtual assistants is $19.45 an hour and Indeed's is $27.15, managed offshore staff are published at $7 to $15 an hour, and an in-house administrative hire runs $4,700 to $9,100 a month loaded (Wishup and Cherry Assistant, 2026). AssistBPO prices a dedicated coordinator per person for a monthly block of hours, not per listing.
Is it the same person every day?
Yes. One named listing coordinator learns your MLS rules, your photographers, your brand templates and how each agent likes their descriptions to sound. A backup coordinator trained on your process covers leave so a listing never waits to go live, and a team lead reviews the listing pipeline with you weekly. Sellers hear from the same person from agreement to contract.
What hours will the listing coordinator work?
Your market's business day, on a fixed shift in your time zone so showing requests, vendor bookings and seller questions get same-day answers. Teams usually choose 160 hours; solo agents often start on 80 hours or combine listing and transaction coordination in one 160-hour seat. Weekend showing coordination can be arranged on a dedicated plan. US and Canadian hours are standard, with AEST on request.
How are listing coordinators vetted?
Each coordinator passes a listing-copy and seller-communication writing test with a recorded showing call, a typing test and an MLS-entry, Canva and scheduling practical, a third-party background check with broker references on handling access codes, an NDA with security and fair-housing language training, and three weeks of shadowing and reviewed work. The team lead then audits listings monthly on the QA scorecard.
Is the coordinator an employee or a contractor?
An employee of the group. Listing coordinators are hired, trained, paid and managed by us, under a team lead and our HR, security and confidentiality policies. You set the templates, rules and vendors; you do not co-employ, contract or handle payroll. The coordinator performs administrative and marketing support only and never acts as a licensed agent, so licensing lines stay clean.
Can the coordinator enter listings directly in our MLS?
Where your MLS and brokerage rules allow assistant access, yes: the coordinator works under an assistant login or your agent's account with permissions you control, and every entry is audited against the listing agreement before it goes live. Where rules require a licensee to submit, the coordinator prepares the complete entry and media for your agent to approve and click. We confirm your MLS's assistant policy during onboarding.
Will the listing copy sound like our brand?
That is built in week one. We collect your best past descriptions, your brand voice notes and any words you avoid, and turn them into a style sheet with two or three approved structures. The coordinator drafts from the agent's notes, you approve for the first few listings, and the style sheet is updated with each edit. Fair-housing language rules are part of the sheet, and the team lead checks copy against them monthly.
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