Social media virtual assistant for medical & dental practices

Only with a signed HIPAA authorization for marketing use that names the platforms, the content and the right to revoke. The assistant keeps the authorization on file with the post record and removes content if a patient revokes. Testimonials follow FTC endorsement rules and state board advertising rules, which in many states restrict outcome claims. Without authorization, patient images, names and identifying details never appear.

With a script that thanks the person, avoids any clinical response, and invites them to call the office or use the portal. The assistant never confirms whether someone is a patient, never discusses their care in public, and never gives medical advice. Comments that look like emergencies get an immediate reply directing the person to emergency services. Comment threads are logged so your privacy officer can review them.

Content is drafted from material you approve and checked against your state medical or dental board's advertising rules: no guarantees, no superiority claims, no misleading before-and-after use, pricing only where your state allows, and required disclosures for certain procedures. Anything uncertain is flagged to you before scheduling. The assistant does not write clinical claims; you or your provider approve the wording.