Social media virtual assistant Canada, in local hours
AssistBPO's social media virtual assistant in Canada runs your content calendar, schedules posts, replies to comments and messages and sends a weekly report, inside your accounts and on the Eastern or Pacific shift. A bilingual assistant for French captions and replies is available on request, with quotes in CAD.
- 🇨🇦 Canada hours
- Named assistant plus backup
- Employed, screened, managed
How does a social media assistant work in Canada?
Canadian audiences notice when a brand posts as though the country does not exist. A summer campaign that ignores the Victoria Day long weekend, a Thanksgiving post in November, prices without a currency, a giveaway with no mention of the skill-testing question, or an English-only feed for a Montreal customer base. Your assistant builds the calendar around the Canadian year and your actual offers, drafts captions in your voice, edits graphics and short video in Canva from your brand kit, schedules across Instagram, Facebook, LinkedIn, TikTok and Pinterest, and answers comments and direct messages inside the reply window you set. They work the Eastern or Pacific shift, so engagement is handled while your audience is awake. A bilingual virtual assistant for French captions and replies is available on request. Contest rules, consent for user-generated content and any promotional email tie-in follow CASL. You own the accounts, the content and the logins throughout, and quotes are issued in Canadian dollars.
· Reviewed by Issabela Masters
What is different about running this desk in Canada?
The same desk, run to the rules, hours and vocabulary of this market.
Contests and the skill-testing question
Canadian promotional contests carry rules most brands only discover late: a mathematical skill-testing question, published terms, and additional requirements where Quebec residents can enter. The assistant will not launch a contest without written rules from you or your counsel, publishes the terms with the post, logs entries as the rules require and hands the draw process to whoever you nominate rather than running it themselves.
French content and Quebec audiences
A Quebec audience expects French, and the Charter of the French Language shapes commercial communications. A bilingual assistant is available on request and writes French captions and replies directly. Where one is not on your account, the assistant flags French comments and messages for your team with a summary rather than replying through a translation engine, and we tell you that limitation before the calendar is built.
CASL where social becomes email
Posting and replying to comments sit outside CASL. A lead magnet, a newsletter signup from a bio link or a direct message that promotes an offer to someone who never consented does not. The assistant checks the consent basis before anyone joins an email list from a social campaign, keeps proof of the signup source, and never exports follower lists into a mailing tool.
What social support costs in Canada
Canada-based virtual assistants publish C$25 to C$60 an hour, boutique Canadian social agencies quote monthly retainers on top of ad spend, and managed offshore assistants are advertised at US$699 to US$899 a month full time (Virtual Gurus, Wing and 2026 roundups).
What does your assistant handle?
- Monthly content calendar mapped to your offers and events
- Caption drafts, human-written with AI assistance and edited to your voice
- Graphics and short video edits in Canva using your brand kit
- Scheduling across Instagram, Facebook, LinkedIn, TikTok, X and Pinterest
- Comment and direct-message replies within your reply window
- Hashtag, tag and location research refreshed monthly
- Community management: follows, saves, shares and mentions handled
- Review and mention monitoring with escalations to you
- User-generated content requests and permission tracking
- Repurposing long-form content into carousels, Reels and quotes
- Weekly performance report: reach, engagement, follows, clicks, leads
- Monthly QA scorecard on brand voice, accuracy and response times
Deliverables and KPIs
| Deliverable | KPI we report |
|---|---|
| Content calendar approved ahead of time | Calendar delivered seven days before the period starts |
| Posts published on schedule | Planned against published, by platform |
| Comments and messages answered | Median reply time inside your window, by language |
| Engagement and audience growth | Engagement rate and follower change month on month |
| Weekly performance report | Reach, engagement, link clicks and inbound messages logged |
How it works
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Match
A 20-minute discovery call on your platforms, posting cadence, voice and who approves what. Within 72 hours we propose a named social media assistant whose portfolio matches your industry and tone, plus a trained backup.
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Onboard
You grant access through Meta Business Suite, LinkedIn Page roles and your scheduler, and share the brand kit. We build a voice guide with ten approved sample captions, a reply playbook for common comments and an escalation list. The first calendar goes to you for sign-off before anything is posted.
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Daily rhythm
Start of day: inbox and comments cleared, scheduled posts checked, trending audio and topics noted. Through the day: replies, moderation, community engagement and next week's drafts. End of day: a report listing posts live, replies sent and anything waiting on your approval.
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Weekly review
Twenty minutes with the team lead on the week's report: which posts moved reach, which replies became leads, what to test next. Next week's calendar is confirmed on the call. Monthly, a sample of captions and replies is scored on the QA scorecard.
Coverage
Staffed now, ET/PT
Shifts run from the group's two offices. Pick your zone to see each shift in your local time and what is staffed right now.
- US Eastern shiftChecking
- US Pacific shiftChecking
- UK shiftChecking
- Australian Eastern shiftChecking
- After-hours deskChecking
Bilingual and extended AEST coverage are available on request and confirmed in your staffing plan.
Canada rules we follow
- Canada
- PIPEDA and Quebec Law 25, CASL express consent for every commercial message, CRTC rules and National DNCL subscription.
Outbound calls, texts and emails only with lawful consent and do-not-call scrubbing. Plain-language detail on the compliance page. Certifications are listed only when held.
Tools CA clients ask us to work in
Other desks we staff in Canada hours
Frequently asked questions
How much does a social media virtual assistant cost in Canada?
Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. For orientation, Canada-based virtual assistants publish C$25 to C$60 an hour, Canadian social agencies charge a monthly retainer on top of whatever you spend on ads, and managed offshore assistants are advertised at US$699 to US$899 a month full time (Virtual Gurus, Wing and 2026 roundups). We quote in CAD for a named assistant for a block of hours.
Do you have social media staff in Canada?
No. Assistants are employed by SS Support Network LLC and work from the group's offices in Vancouver, Washington and a second office in Pakistan, on shifts matched to Canadian hours. They learn the Canadian calendar, provincial holidays, currency conventions and the tone your audience expects before they post anything live. We have no Canadian office and we do not use freelancers. If a follower asks who runs the account, we answer honestly on your behalf.
Can captions and replies be in French?
A bilingual assistant is available on request, and for a Quebec or national audience we treat it as a scoping question at the discovery call. With one on your account, French captions are written rather than translated, and comments in French get a reply in French inside the same window. Without one, French comments are flagged with a summary for your team and the calendar is planned in English only, which we say plainly before you commit.
Will the posts sound like us?
They will after the first month of correction. Onboarding captures your voice guide, the words you avoid, the topics that are off limits and three examples of posts that worked. Early captions come to you as drafts and your edits become the standard. From there the assistant posts directly against an approved calendar, and the team lead scores a sample each month on voice, accuracy and response quality so it does not slide once nobody is watching.
Do you use AI to write captions?
As a drafting aid, never as the author. The assistant may use a tool to get a first angle or rework a headline, then writes the caption themselves against your voice guide and checks every factual claim. Nothing is published that the assistant could not explain to you. Claims about products, pricing, availability or results are taken from source material you supply, and anything unverifiable is removed rather than softened.
Who owns the accounts and the content?
You do, throughout and afterwards. The assistant is added as a user on your business manager or page rather than using a shared password, and access is revoked by you in a minute if the engagement ends. Source files, calendars and reports live in your Drive or SharePoint. Nothing is hosted in our systems, and there is no claim over the content, the followers or the scheduling tool you already pay for.
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Next step
Your desk, staffed. Wherever you are.
Tell us what is overloaded. A named person replies within 1 business day with a staffing plan, and we propose your assistant within 72 hours.
Or call +1-657-777-0006 during US, UK or Australian business hours, or hear our demo receptionist.
- A named assistant proposed within 72 hours
- Employed, screened and managed staff, never freelancers
- Your hours, your tools, your data