Assistants who work in Klaviyo

The day starts with a check of yesterday's sends and any flow errors, then the campaign calendar: build today's email from the brief, load products, set the segment, test on mobile and desktop, and schedule. Between sends the assistant works through the flow review list, suppresses bounced profiles, updates forms and logs test results. Every evening you get the end-of-day report: what went out, what is scheduled, what needs your approval. Once a week you get the performance sheet with open, click and placed-order rates per send.

Our assistants are trained on Klaviyo through the vendor's own Klaviyo Academy courses and through hands-on work in client accounts, and each one is signed off by a team lead before joining a desk. We do not claim any Klaviyo partner, certified or agency status, and we are not a reseller. What you get is a person who has built flows, segments and campaigns before, works inside your account under your permissions, and is backed by a team lead who reviews the work.

Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. Most stores start with a part-time assistant on the Marketing & content desk who owns Klaviyo alongside social scheduling or content work, then add hours as the campaign calendar fills. You keep paying Klaviyo directly for your plan and contacts; nothing routes through us. The staffing plan shows the hours, the desk and who covers leave, so you can compare it with an in-house hire or an agency retainer on the same page.

Yes, within a brief. Give the assistant the offer, the product, the audience and the tone, and they draft subject lines, preview text and body copy in your voice, then send it for approval before anything is scheduled. Many clients pair the Klaviyo assistant with the content writing desk for longer newsletters. What the assistant will not do is invent claims, discounts or shipping promises: every number in an email comes from you or from the store, and the end-of-day report lists what was drafted and what is waiting on sign-off.

You add the assistant as a user in your Klaviyo account with the role you choose, usually Manager or Campaign Coordinator rather than Owner, and you can remove that access at any time. Work happens on managed devices with multi-factor authentication turned on, and no list exports leave your account unless you ask for one. Because it is your account and your data, nothing changes if you pause or end the engagement: the flows, templates and segments stay exactly where the assistant left them.

Yes, with the same rules we apply to any outbound message: lawful consent on file, do-not-call and opt-out lists honored, quiet hours set for each country, and a compliance check on the first send in a new market. The assistant builds the SMS campaign or flow message, checks the consent segment, tests the link and schedules within the window you approve. For the US that means TCPA-style consent language on your forms; for the UK, Canada and Australia the assistant follows the PECR, CASL and Spam Act consent rules already set in your account.