Bookkeeping virtual assistant Australia, in local hours
AssistBPO's bookkeeping virtual assistant in Australia handles the daily entries, receipts, bills and invoicing admin that keep your books current in Xero or QuickBooks Online, on a staffed AEST shift. LedgerBPO, our accounting sister brand, does the books behind them.
- 🇦🇺 Australia hours
- Named assistant plus backup
- Employed, screened, managed
Quotes are in AUD with GST separate.
How does a bookkeeping assistant work in Australia?
Two roles, clearly separated, and one of them stops at a line we will not cross. The assistant does admin support: receipts captured from email, apps and the glovebox photo a tradie sends at 7pm, bills entered, transactions coded to your chart of accounts, customer invoices raised from job or order data, payments matched, overdue accounts chased on a polite schedule, and a query list kept for anything unclear. LedgerBPO, the accounting sister brand in the group, does the accounting: reconciliations, adjusting entries, month end and the file your accountant receives. Your business activity statement is lodged by your own registered BAS or tax agent, not by us, and we put that in writing before anything starts. The assistant works the staffed AEST shift of 8am to 6pm so queries get answered the same day, keys GST from the tax invoice rather than a default, and flags anything that looks like ATO correspondence to you immediately instead of filing it.
· Reviewed by Issabela Masters
What is different about running this desk in Australia?
The same desk, run to the rules, hours and vocabulary of this market.
Who lodges the BAS
Your registered BAS or tax agent lodges it. The assistant prepares the underlying records so the statement can be completed: transactions coded, GST matched to the tax invoice, receipts attached and a query list for anything ambiguous. LedgerBPO reconciles and closes the period. We are not your registered agent, we do not lodge with the ATO on your behalf, and nothing here is tax advice.
GST on the document, not on assumption
A valid tax invoice shows the supplier's ABN and the GST amount; a receipt from a small supplier may not. The assistant keys what the document states, records GST-free and input-taxed items where your chart requires it, and flags a mismatch rather than adjusting it quietly. Suppliers whose paperwork is consistently unclear get a note so the problem is fixed at the source.
Superannuation and payroll inputs
Payroll runs and superannuation guarantee payments stay with whoever runs your payroll, whether that is you, LedgerBPO or your accountant. The assistant prepares the inputs from approved timesheets, checks them against rosters and flags anomalies before a run, but does not process pay, calculate entitlements or submit a super payment. That boundary is written into onboarding and does not move.
What bookkeeping support costs in Australia
Australian bookkeepers commonly bill hourly or on a monthly package, onshore VAs publish A$39.90 to A$65 an hour, and offshore agencies publish A$8 to A$35 an hour, with bookkeeping at the upper end of that range (Virtual Coworker, DotVA, VA Platinum and 2026 roundups).
What does your assistant handle?
- Receipts and bills captured from email, apps and uploads and entered daily
- Bank and card transactions coded to your chart of accounts and rules
- Customer invoices raised from your job, order or timesheet data
- Invoices sent on schedule and payments matched when they land
- Overdue invoices chased with polite, scheduled reminders you approve
- Supplier statements checked against entered bills
- Expense claims collected, checked and entered for approval
- Purchase orders matched to bills and flagged on variance
- Uncoded and unclear transactions listed with questions, not guessed
- Payroll inputs prepared from approved timesheets for whoever runs payroll
- Month-end pack of open items handed to LedgerBPO or your accountant
- End-of-day report with entries made, invoices sent and items waiting on you
Deliverables and KPIs
| Deliverable | KPI we report |
|---|---|
| Entries kept current | Uncoded transactions older than three business days, target zero |
| Customer invoices raised and sent | Invoices sent on the agreed dates, errors reworked |
| Receipts matched to transactions | Share of transactions with a matched receipt or tax invoice |
| Overdue accounts chased on schedule | Contacts made on time and days sales outstanding |
| Query list resolved weekly | Open questions for you, LedgerBPO or your agent closed within the week |
How it works
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Match
A 20-minute discovery call on your accounting platform, transaction volume, billing cycle and who your accountant is. Within 72 hours we propose a named bookkeeping assistant tested on QuickBooks Online or Xero, plus a trained backup.
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Onboard
With you and your accountant or LedgerBPO, we set the coding rules, receipt capture channels, invoice templates, chase schedule and approval limits, get an appropriate user role in your accounting file and run a first week under close review.
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Daily rhythm
Your assistant captures receipts and bills, codes the bank feed, raises and sends invoices due that day, matches payments, sends scheduled reminders and closes with an end-of-day report of entries, invoices and anything needing your answer.
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Weekly review
20 minutes with the team lead: uncoded items, receivables ageing, open queries and next week's billing. Monthly, coding accuracy is scored on the QA scorecard and the open-item pack goes to LedgerBPO or your accountant for reconciliation and close.
Coverage
Staffed now, AEST
Shifts run from the group's two offices. Pick your zone to see each shift in your local time and what is staffed right now.
- US Eastern shiftChecking
- US Pacific shiftChecking
- UK shiftChecking
- Australian Eastern shiftChecking
- After-hours deskChecking
Bilingual and extended AEST coverage are available on request and confirmed in your staffing plan.
Australia rules we follow
- Australia
- Privacy Act 1988 with APP 8 cross-border disclosure, Spam Act 2003, Do Not Call Register washing and ACMA telemarketing standard hours.
Outbound calls, texts and emails only with lawful consent and do-not-call scrubbing. Plain-language detail on the compliance page. Certifications are listed only when held.
Tools AU clients ask us to work in
Other desks we staff in Australia hours
Frequently asked questions
How much does a bookkeeping virtual assistant cost in Australia?
Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. For orientation, Australian bookkeepers bill hourly or on a monthly package, onshore VAs publish A$39.90 to A$65 an hour, and offshore agencies publish A$8 to A$35 an hour with bookkeeping at the upper end (Virtual Coworker, DotVA, VA Platinum and 2026 roundups). We quote in AUD, and LedgerBPO's accounting scope is priced on its own line.
Do you have bookkeeping staff in Australia?
No. Assistants are employed by SS Support Network LLC and work Australian eastern hours from the group's offices in Vancouver, Washington and a second office in Pakistan. They are trained on Australian chart of accounts conventions, GST coding and ATO record-keeping expectations before touching a live file. We have no Australian office and we do not use freelancers. If your engagement requires a bookkeeper resident in Australia, tell us at the first call.
Do you lodge our BAS?
No. Your business activity statement is lodged by your own registered BAS or tax agent. The assistant prepares the records underneath it: transactions coded, GST matched to the tax invoice, receipts attached and a query list for anything unclear. LedgerBPO reconciles the accounts and closes the period so the figures are ready for your agent. We are not registered agents, we do not lodge with the ATO, and we do not give tax advice.
What does LedgerBPO do and what does the assistant do?
The assistant does daily admin: entering receipts and bills, coding transactions to your rules, raising and sending invoices, matching payments, chasing overdue accounts and keeping the query list. LedgerBPO, the accounting sister brand in the group, does the accounting: bank reconciliations, adjusting entries, month end and the working papers your accountant or BAS agent expects. One team lead sits across both, so you are not managing a handover between two suppliers each month.
Can the assistant chase our overdue invoices?
Yes, on a schedule and in a tone you approve. Reminders go out at the intervals you set using your wording, a call follows where the relationship warrants it, and payment promises are logged with a date so the next contact refers to what was actually said. We do not act as a third-party collection agency and we do not use collection language. Accounts you want left alone are marked and stay untouched.
How do you handle a transaction you are not sure about?
It goes on the query list with the date, amount, supplier and what the assistant could see, rather than being coded to a suspense account and forgotten. The list is worked with you, LedgerBPO or your agent weekly. Uncoded items older than three business days are reported as a number, because a query list that grows quietly is how a clean file becomes a month-end problem nobody wants to open.
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Next step
Your desk, staffed. Wherever you are.
Tell us what is overloaded. A named person replies within 1 business day with a staffing plan, and we propose your assistant within 72 hours.
Or call +1-657-777-0006 during US, UK or Australian business hours, or hear our demo receptionist.
- A named assistant proposed within 72 hours
- Employed, screened and managed staff, never freelancers
- Your hours, your tools, your data