Assistants who work in Jobber

Mornings belong to the schedule and the inbox: tomorrow confirmed, today's route checked, every new request answered and either booked or quoted. Through the day they handle customer calls and texts, move visits when a job overruns, and build quotes from your price list. Late afternoon is completion and money: chasing crew notes and photos, converting finished jobs into invoices, and working the receivables list. The end-of-day report shows requests answered, quotes sent, visits booked, invoices raised and payments received.

Assistants on our home services desk are trained on Jobber before they join a client account: requests, quotes, scheduling and recurring visits, client hub notifications, job forms, invoicing and the receivables reports. That training is ours and it is internal. We do not claim Jobber vendor certification for our staff, and AssistBPO holds no Jobber partner, reseller or affiliate status. The product name identifies the software you use. During the match we will tell you which trades the proposed assistant has supported and how they sound on the phone.

Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. A dedicated office assistant is priced per person for a monthly block of hours in your time zone, not per quote or per invoice, so a strong spring does not change what you pay. Your Jobber subscription and user seats stay on your own account and are billed by the vendor directly. Small crews often start with part-time hours covering requests, quotes and invoicing, then add scheduling as volume grows.

They build quotes from your saved line items and your pricing, which covers most standard work. Anything outside the price list, a custom job, an awkward access problem, a discount beyond your limit, is prepared and held for your approval before sending. Many owners set a ceiling below which the assistant sends without asking and above which they do not. Every quote sent is logged under their user, so you can see exactly what went out, at what price, and what the customer said back.

In your business name, from your numbers, using your wording. That covers on-my-way messages, confirmations, rescheduling, quote follow-up and payment reminders. All outbound calls and texts run with lawful consent and do-not-call scrubbing: existing customers with a service relationship are the bulk of it, calling windows are respected and an opt-out is honored the first time it is given. Complaints and anything about workmanship are escalated to you the same day with the full history attached.

Add them as a user in your own Jobber account at the access level you choose, usually full office access with billing and account settings reserved for you. They sign in from a managed company device with two-factor authentication and never share a login with anyone. Actions are recorded against their name on quotes, jobs and invoices, so an audit of a week's work is quick. The user can be removed in seconds, and we request removal ourselves when an engagement ends.