Virtual assistant services for real estate agents & teams

AssistBPO's virtual assistant services for real estate agents and teams put one named assistant on the admin that eats an agent's evenings. Contract-to-close paperwork, listing prep, MLS maintenance, CRM follow-up and the marketing calendar.

Get a staffing plan Book a 20-minute call

The assistant is an employee of the group, not a freelancer, works your local hours, and comes with a trained backup and a team lead who runs a weekly review.

Get a staffing plan

A named person replies within 1 business day

A short call sizes the desk faster than email. We call only if you leave a number.

  • A named assistant proposed within 72 hours
  • A person replies, not a bot
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This page Real estate agents & teams Virtual assistant services

How does a virtual assistant work for real estate?

A typical day starts with your pending files: which contingencies expire this week, which signatures are outstanding in Dotloop, which lender needs a nudge. Then the listing side: photos ordered, the MLS entry drafted from your notes, the sign and lockbox scheduled. Between those, the assistant works your Follow Up Boss action plans, sends showing feedback to sellers, orders closing gifts and posts the just-listed graphic you approved. Everything lands in an end-of-day report: handled, waiting on you, tomorrow's plan. You keep the licensed work, negotiating, pricing advice and showings. We take the rest.

What tasks does a virtual assistant cover for real estate agents and teams?

  • Open each new file in Dotloop or SkySlope with the full contract timeline
  • Chase signatures, disclosures and earnest money receipts before deadlines
  • Order photography, draft the MLS listing and load the disclosure package
  • Keep MLS status, price and showing instructions current
  • Work Follow Up Boss action plans and past-client touches daily
  • Send showing feedback to sellers and weekly status notes to buyers
  • Prepare CMA packets and listing presentation binders from your template
  • Order closing gifts, request reviews and log commission disbursements

The KPI that matters here

Files that close on the contract date without a paperwork extension, and hours you spend on admin per closed deal. Both are on the weekly review agenda.

What rules does a virtual assistant follow for real estate?

  1. TCPA for lead follow-up. Internet leads are called and texted only with the consent their form captured, inside the 8am to 9pm local window, after do-not-call scrubbing, under the Telephone Consumer Protection Act enforced by the FCC. State mini-TCPAs in Florida, Oklahoma and Washington are applied by area code.
  2. Fair Housing in marketing. Listing descriptions, social posts and ad copy avoid protected-class language under the Fair Housing Act enforced by HUD. Your assistant works from a checked word list and flags anything borderline to you before it goes live.
  3. Unlicensed activity limits. Assistants do not negotiate terms, quote commission, advise on price or show property. Those stay with the licensed agent under your state real estate commission's rules. We handle the admin around them.
  4. RESPA and referral fees. No referral fee arrangements and no vendor kickbacks. Vendor recommendations go out as a list, and any affiliated business disclosure you require travels with the file, following RESPA rules enforced by the CFPB.

Real estate software we work in

Also in use

  • SkySlope
  • ShowingTime
  • MLS

See all 80 tools we work in

More for real estate agents and teams

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Frequently asked questions

What can a real estate assistant do without a license?

Transaction coordination, listing entry and maintenance, CRM work, scheduling, marketing, research and client updates that relay facts. What they cannot do is negotiate, advise on price or terms, interpret contract language for a client, show property or host an open house alone. Your state real estate commission draws the line and we stay on the admin side of it. Anything a client asks that crosses it is routed to you with a note.

Will the assistant know my brokerage's forms?

Most likely, and if not, quickly. Our real estate assistants have worked with state association forms, brokerage addenda and transaction platforms such as Dotloop and SkySlope. During onboarding your team lead records your file checklist, your brokerage compliance requirements and your preferred order of operations, and the assistant runs the first two files with a second check before going solo.

How do you handle a busy spring versus a slow January?

The assistant's hours are fixed, so the work changes rather than the bill. In slow months the focus shifts to database cleanup, past-client touches, listing presentation refreshes and marketing. In busy months the team lead can add a second assistant or lean on the backup at short notice to absorb extra files. Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day.

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Next step

Your desk, staffed. Wherever you are.

Tell us what is overloaded. A named person replies within 1 business day with a staffing plan, and we propose your assistant within 72 hours.

Get a staffing plan Book a 20-minute call

Or call +1-657-777-0006 during US, UK or Australian business hours, or hear our demo receptionist.

  • A named assistant proposed within 72 hours
  • Employed, screened and managed staff, never freelancers
  • Your hours, your tools, your data
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