---
title: "Executive assistant services UK, in local hours"
description: "Dedicated remote executive assistants who run your inbox, calendar, travel, meeting prep and follow-ups. Ask about cover in UK business hours."
url: https://assistbpo.com/uk/services/executive-assistant/
updated: 2026-09-20
publisher: AssistBPO (SS Support Network LLC)
language: en-GB
---

# Executive assistant services UK, in local hours

Executive assistant services for UK directors, partners and founders from AssistBPO. One named EA who runs your diary, inbox, travel, board papers and follow-ups between 8am and 6pm UK time.

- 🇬🇧 United Kingdom hours
- GBP
- Employed, screened, managed

[Get a staffing plan](https://assistbpo.com/get-a-staffing-plan/) [Book a 20-minute call](https://assistbpo.com/book-a-call/) The assistant is employed by the group and backed by a trained substitute and a team lead, so a sick day never becomes a gap in your week.

In short

- One named executive assistant, a trained backup and a team lead
- Inbox, calendar, travel, meeting prep and follow-ups, in your hours
- Daily end-of-day report: handled, waiting on you, tomorrow's plan

## How does an executive assistant work in the United Kingdom?

A UK executive assistant lives in Outlook and Teams more often than Gmail, works around a 9am partners' meeting and a 5.30pm train, and knows that diary management means saying no on your behalf without offending anyone. We recruit for that. Your EA is matched within 72 hours, learns your preferences in the first fortnight, and then runs the day: inbox to zero by close of play, meetings held 15 minutes apart with prep packs the evening before, trains and flights booked within your policy, expenses coded for your accountant, and minutes circulated within an hour of the call ending. Delegated mailbox access is covered by a data processing agreement with the international data transfer addendum under UK GDPR, and the EA never sends marketing on your behalf without PECR consent in place. Quotes are in GBP, per named person for a block of hours, so you can set the figure against what an experienced London EA earns rather than against a freelancer's day rate.

Updated September 2026 · Reviewed by [Issabela Masters](https://assistbpo.com/team/issabela-masters/)

**Staffed hours**
: 8am to 6pm GMT

**Plans quoted in**
: GBP

**Words used here**
: virtual PA, diary management, telephone answering, call handling

**Rules that apply**
: UK GDPR, PECR with TPS and CTPS screening, Ofcom persistent-misuse rules

## What is different about running this desk in the United Kingdom?

The same desk, run to the rules, hours and vocabulary of this market.

1. ### Delegated access under UK GDPR
Your EA reads and sends as you, so we document the lawful basis, sign a DPA with the ICO transfer addendum, use least-privilege delegation in Microsoft 365 or Google Workspace, and keep MFA on every login. Subject access requests that land in your inbox are flagged the same day.
2. ### Minute taking and board papers
UK boards expect minutes in a set form: attendees, apologies, decisions and actions with owners and dates. Your EA joins the call, drafts minutes within the hour, and assembles the board pack from the papers you approve, with version numbers and a cover note.
3. ### Hours on GMT and BST
The shift runs 8am to 6pm UK time and follows the clock change in March and October. Early prep before a 7.30am flight from Heathrow or a late call with a US client can be arranged as a standing exception agreed with the team lead.
4. ### What a UK EA costs to employ
An experienced UK executive assistant earns around £46,000 a year before employer's National Insurance, pension and desk costs, while UK-based virtual PA agencies publish £25 to £45 an hour and offshore managed assistants £900 to £2,000 a month (SVA, PayScale and 2026 agency price lists).

## What does your assistant handle?

- Inbox triage three times a day with drafts ready for your approval
- Calendar ownership: scheduling, buffers, conflicts and time-zone math
- Gatekeeping rules for who gets time and who gets a polite no
- Travel research, booking, itineraries and changes inside your policy
- Meeting prep packs: agenda, attendee notes, last actions, documents
- Action-item capture after meetings and follow-up until closed
- Expense collection and monthly submission to your bookkeeper
- Personal admin that overlaps work: renewals, gifts, reservations
- Board, investor and leadership meeting logistics
- CRM and contact hygiene after every conversation
- Light research briefs before calls with a new contact
- End-of-day report with handled items, open items and tomorrow's plan

## Deliverables and KPIs

| Deliverable | KPI we report |
| --- | --- |
| Inbox at zero by 6pm | Unread count at close of play, drafts awaiting your sign-off |
| Diary managed with prep packs | Clashes per month, packs delivered the evening before |
| Minutes circulated | Sent within 60 minutes of the meeting ending |
| Travel booked within policy | Itineraries issued, changes handled without your input |
| Actions tracker kept current | Open actions older than 7 days, target zero |

## How it works

1. ### Match
A 20-minute discovery call on how you work: email volume, meeting load, travel pattern, the tools you live in and how much decision authority you want to delegate. Within 72 hours we propose a named executive assistant with a matching industry background, plus a trained backup.
2. ### Onboard
Week one is shadowing. Your assistant reads three months of sent mail to learn your tone, builds the gatekeeping rules and calendar preferences with you, and sets up delegated access in Google Workspace or Microsoft 365. By week two they are drafting replies and owning the calendar.
3. ### Daily rhythm
A short start-of-day check-in on priorities, inbox passes at the times you choose, meeting packs sent the evening before, and an end-of-day report listing what was handled, what is waiting on you and tomorrow's plan.
4. ### Weekly review
20 minutes with the team lead: hours by category, follow-ups still open, what to delegate next and coverage for the coming week. The team lead also checks a sample of drafts and calendar changes against your preferences each month.

Coverage

## Staffed now, GMT/BST

Shifts run from the group's two offices. Pick your zone to see each shift in your local time and what is staffed right now.

Your zone - **US Eastern shift** Checking 8am to 8pm ET, Monday to Friday
- **US Pacific shift** Checking 8am to 6pm PT, Monday to Friday
- **UK shift** Checking 8am to 6pm UK time, Monday to Friday
- **Australian Eastern shift** Checking 9am to 5pm AEST; extended AEST cover available on request
- **After-hours desk** Checking Evenings, weekends and holidays as an add-on; 24/7 pod on request

Bilingual and extended AEST coverage are available on request and confirmed in your staffing plan.

## United Kingdom rules we follow

**United Kingdom**
: UK GDPR with a data processing agreement and IDTA, PECR with TPS and CTPS screening, Ofcom persistent-misuse rules, call-recording notices.

Outbound calls, texts and emails only with lawful consent and do-not-call scrubbing. Plain-language detail on the [compliance page](https://assistbpo.com/compliance/). Certifications are listed only when held.

## Tools UK clients ask us to work in

- [Microsoft 365](https://assistbpo.com/software/microsoft-365/)
- [Microsoft Teams](https://assistbpo.com/software/microsoft-teams/)
- [Google Workspace](https://assistbpo.com/software/google-workspace/)
- [Calendly](https://assistbpo.com/software/calendly/)
- [Notion](https://assistbpo.com/software/notion/)
- [Slack](https://assistbpo.com/software/slack/)

[See all 80 tools we work in](https://assistbpo.com/software/)

## Other desks we staff in United Kingdom hours

- [Virtual receptionist services UK, in local hours](https://assistbpo.com/uk/services/virtual-receptionist/)
- [Phone answering service for small business UK, in local hours](https://assistbpo.com/uk/services/phone-answering/)
- [Appointment scheduling service UK, in local hours](https://assistbpo.com/uk/services/appointment-scheduling/)
- [Customer support outsourcing UK, in local hours](https://assistbpo.com/uk/services/customer-support-outsourcing/)
- [Live chat outsourcing UK, in local hours](https://assistbpo.com/uk/services/live-chat-support/)

[All 15 services written for United Kingdom](https://assistbpo.com/uk/)

## Frequently asked questions

### How much do executive assistant services cost in the UK?

Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. For orientation, an experienced UK EA salary is about £46,000 plus on-costs, UK virtual PA agencies quote £25 to £45 an hour with senior PAs at the top of that range, and offshore managed assistants are published at £900 to £2,000 a month against £3,000 to £5,000 for a UK-based hire (SVA, PayScale and agency price lists, 2026). AssistBPO quotes in GBP per named EA for 80 or 160 hours a month, substitute and team lead included.

### Do you have executive assistants based in the UK?

No, and we would rather say so plainly. Every EA is an employee of the group working from our offices in Vancouver, Washington or a second office in Pakistan, on a shift that mirrors the UK working day. You get UK hours, UK conventions and a person who is on your calls at 8am GMT, without a UK payroll or co-employment. Where a client needs someone physically in the office for post, visitors or signatures, we suggest pairing a local part-timer with the remote EA.

### Will the EA work through the clock change and on bank holidays?

Yes. The rota follows British Summer Time, so the shift moves with your clocks rather than staying on a fixed UTC offset. Bank holidays are optional: some directors want the inbox held and a summary on the Tuesday, others want a half day of cover for overseas clients who are still working. Say which of the eight England and Wales dates you need, add Scottish or Northern Irish ones if they apply, and the team lead plans the EA's and substitute's leave around them.

### Can the EA take minutes on calls with clients present?

Yes, and it is one of the most requested UK tasks. The EA joins as a named attendee with camera off, listens, and produces minutes in your format: decisions, actions, owners, deadlines. For client-facing meetings the EA can be introduced as your assistant or kept silent, whichever suits. Confidential matters are covered by the NDA every assistant signs, and recordings, where you make them, stay in your Teams or Zoom tenancy rather than on any assistant's device.

### How is my mailbox protected under UK GDPR?

Through the same controls a UK employer would apply to a new PA, plus the cross-border paperwork. You get a data processing agreement with the international data transfer addendum, delegated access rather than a shared password, MFA on every login and a managed device with no local storage. The EA works inside Outlook or Gmail, never exports contacts, and follows a written list of message types that are always left for you: legal, HR, anything from your bank.

### Can the EA book UK trains, hotels and handle expenses?

Yes. The EA books rail through your preferred site or corporate account, chooses advance or flexible fares by your rule, adds hotels near the venue and puts one itinerary in your calendar with platform and seat details. Receipts are captured the same day and coded to your expense categories for your accountant or finance team, with VAT receipts kept where reclaim applies. If travel policy changes, the EA updates the brief and the substitute is told in the same week.

Reading from the United States? See [Executive assistant services](https://assistbpo.com/services/executive-assistant/).

Next step

## Your desk, staffed. Wherever you are.

Tell us what is overloaded. A named person replies within 1 business day with a staffing plan, and we propose your assistant within 72 hours.

[Get a staffing plan](https://assistbpo.com/get-a-staffing-plan/) [Book a 20-minute call](https://assistbpo.com/book-a-call/) Or call [+1-657-777-0006](tel:+16577770006) during US, UK or Australian business hours, or [hear our demo receptionist](https://assistbpo.com/demo-line/).

- A named assistant proposed within 72 hours
- Employed, screened and managed staff, never freelancers
- Your hours, your tools, your data

---

Source: https://assistbpo.com/uk/services/executive-assistant/ · Contact: https://assistbpo.com/contact/ · Full site map for agents: https://assistbpo.com/llms.txt
