--- title: "Shahzaib Shah" description: "Shahzaib Shah founded SS Support Network LLC in 2020 and leads AssistBPO with its sister brands across the US, UK, Canadian. Read more about the team." url: https://assistbpo.com/team/shahzaib-shah/ updated: 2026-09-20 publisher: AssistBPO (SS Support Network LLC) language: en-US --- # Shahzaib Shah Founder & CEO Shahzaib Shah is Founder & CEO at SS Support Network LLC, the company behind AssistBPO. He built the company from a live-phones healthcare back-office team into a multi-brand outsourcing group serving clients in the United States, United Kingdom, Canada and Australia, and still sets the operating standards every client desk runs on: a named person, a trained backup and a team lead who reports to the client. Updated September 2026 [LinkedIn](https://www.linkedin.com/in/sh4h1337/) [Personal site](https://shahzaibshah.com) ## Who is Shahzaib? Shahzaib Shah founded SS Support Network LLC in 2020 and leads its four brands: the healthcare BPO, TransportBPO, LedgerBPO and AssistBPO. ## What is Shahzaib's role on this site? The company pages: about, security, compliance and the engagement models. Reviewed pages carry a "Reviewed by" line with the date. See the [editorial policy](https://assistbpo.com/editorial-policy/). ## What has Shahzaib written or reviewed? Guide Sep 19, 2026 ### [Delegating customer service without losing customers: a 30-day plan](https://assistbpo.com/resources/delegating-customer-service-without-losing-customers-a-30-day-plan/) How to outsource customer service in 30 days: a week-by-week plan with gates, macros, escalation rules and the four numbers that tell you it is working. Guide Sep 19, 2026 ### [Dental front desk outsourcing: recalls, eligibility and scheduling done remotely](https://assistbpo.com/resources/dental-front-desk-outsourcing-recalls-eligibility-and-scheduling-done-remotely/) How dental front desk outsourcing works inside Dentrix and Open Dental: recall lists, eligibility checks, no-show reduction, a week on the desk and KPIs. Explainer Sep 19, 2026 ### [Executive assistant vs virtual assistant vs online business manager](https://assistbpo.com/resources/executive-assistant-vs-virtual-assistant-vs-online-business-manager/) Executive assistant vs virtual assistant vs online business manager: scope, seniority, hours and published 2026 rates, with sources and a decision guide. Checklist Sep 19, 2026 ### [How to onboard a virtual assistant in 72 hours (checklist)](https://assistbpo.com/resources/how-to-onboard-a-virtual-assistant-in-72-hours-checklist/) A day-by-day virtual assistant onboarding checklist: access before day one, a written brief by hour 24, real work by hour 48 and a report by hour 72. Template Sep 19, 2026 ### [How to write a phone script your receptionist can actually use (10 industry templates)](https://assistbpo.com/resources/how-to-write-a-phone-script-your-receptionist-can-actually-use-10-industry-templ/) A receptionist phone script template with a six-block structure, plus 10 short industry scripts for dental, legal, HVAC, real estate, salon and more. Explainer Sep 19, 2026 ### [Human virtual assistant vs AI assistant: what each does well in 2026](https://assistbpo.com/resources/human-virtual-assistant-vs-ai-assistant-what-each-does-well-in-2026/) A balanced look at human vs AI assistants in 2026: where AI wins on drafting, summaries and overnight overflow, where a person wins, and how to run both. ## Knows about - Business process outsourcing - Virtual assistant services - Call center operations - Healthcare front-desk support - Remote staffing ## Who else is on the team? - [Nimra Khalid](https://assistbpo.com/team/nimra-khalid/) Chief Operating Officer - [Issabela Masters](https://assistbpo.com/team/issabela-masters/) General Manager ## Talk to the team A 20-minute call is with someone who runs the desks, not a sales script. Or write to [sales@assistbpo.com](mailto:sales@assistbpo.com). [Book a 20-minute call](https://assistbpo.com/book-a-call/)[Get a staffing plan](https://assistbpo.com/get-a-staffing-plan/) Next step ## Your desk, staffed. Wherever you are. Tell us what is overloaded. A named person replies within 1 business day with a staffing plan, and we propose your assistant within 72 hours. [Get a staffing plan](https://assistbpo.com/get-a-staffing-plan/) [Book a 20-minute call](https://assistbpo.com/book-a-call/) Or call [+1-657-777-0006](tel:+16577770006) during US, UK or Australian business hours, or [hear our demo receptionist](https://assistbpo.com/demo-line/). - A named assistant proposed within 72 hours - Employed, screened and managed staff, never freelancers - Your hours, your tools, your data --- Source: https://assistbpo.com/team/shahzaib-shah/ · Contact: https://assistbpo.com/contact/ · Full site map for agents: https://assistbpo.com/llms.txt