---
title: "Assistants who work in Monday.com"
description: "A Monday.com virtual assistant keeps boards current, builds automations, updates status columns and chases owners on due dates. See how the role works."
url: https://assistbpo.com/software/monday-com/
updated: 2026-09-20
publisher: AssistBPO (SS Support Network LLC)
language: en-US
---

# Assistants who work in Monday.com

AssistBPO's Monday.com virtual assistant keeps your boards accurate inside your own Monday.com account. Items updated, columns filled, groups moved, automations checked and dashboards ready before the Monday meeting.

- Project management
- Your account, your data

[Get a staffing plan](https://assistbpo.com/get-a-staffing-plan/) [Book a 20-minute call](https://assistbpo.com/book-a-call/) One named assistant with a trained backup and a team lead, in your hours, so the board stops being a to-do list nobody trusts.

In short

- Items, columns and groups updated daily from your notes and messages
- Automations and integrations checked after every process change
- Dashboards and WorkForms maintained so reporting and intake run themselves

Monday.com

Project management by monday.com Ltd. · US, UK, CA, AU

Monday.com is a product of monday.com Ltd. The name and mark identify the software we work in; AssistBPO claims no partner, reseller or certification status unless held.

Updated September 2026 · Reviewed by [Issabela Masters](https://assistbpo.com/team/issabela-masters/)

## Why do Monday.com users need a virtual assistant?

Monday.com is bought for its color-coded boards and stays useful only while the colors are honest. Teams in construction, agencies, real estate, events and operations build boards for jobs, clients, hires and campaigns, add status columns, people columns, dates and formulas, then wire automations that move items and notify owners. Within a quarter the status column shows Working on it for things finished weeks ago, the timeline column is empty, the dashboard shows nothing useful, and the person who built it has moved on to the next fire. An assistant becomes the board keeper: creating items from forms, emails and meetings, updating columns as work moves, chasing owners on stuck items, testing automations when the process changes, keeping WorkForms current, and refreshing dashboards and the weekly summary so managers see the truth at a glance.

## What can a virtual assistant do inside Monday.com?

**Boards, groups and items**
: Create items from emails, meeting notes and WorkForms, place them in the right group, and keep archived and done groups tidy so active boards stay fast to read.

**Columns**
: Fill and maintain status, people, date, timeline, numbers, formula and connect-boards columns so every view, filter and dashboard widget works from complete data.

**Automations**
: Build and test automation recipes that change status, notify owners, create subitems or move items between groups, and review every recipe whenever the workflow changes.

**WorkForms**
: Set up and update forms for requests, applications and intake, map questions to columns, and triage new submissions into the right board each morning.

**Dashboards and views**
: Maintain dashboards with chart, numbers, timeline and workload widgets, and saved Kanban, Gantt and calendar views per team, so leaders open one screen instead of ten boards.

**Workdocs and templates**
: Keep process workdocs and board templates current, link them from the boards that use them, and duplicate templates for new clients, jobs or campaigns.

**Monday CRM boards**
: Update leads, deals and contacts boards after each call note, set next activities and keep the pipeline funnel widget accurate for the sales meeting.

**Updates and follow-up**
: Work through item updates and mentions, answer what needs admin action, chase owners on overdue and stuck items and log responses in the end-of-day report.

## Integrations we handle

- Monday.com and [Slack](https://assistbpo.com/software/slack/)
Post item updates and status changes to team channels and create items from Slack messages with the Monday.com app.
- Monday.com and [Microsoft Teams](https://assistbpo.com/software/microsoft-teams/)
Share boards in Teams tabs and route notifications to channels for teams that live in Microsoft.
- Monday.com and [Google Workspace](https://assistbpo.com/software/google-workspace/)
Create items from Gmail, attach Drive files to items and sync date columns to Google Calendar.
- Monday.com and [HubSpot](https://assistbpo.com/software/hubspot/)
Push closed deals into onboarding or delivery boards and keep deal stages in step with board status.
- Monday.com and [Mailchimp](https://assistbpo.com/software/mailchimp/)
Add contacts from intake boards to the right audience with tags once consent is recorded.
- Monday.com and [Zapier](https://assistbpo.com/software/zapier/)
Bring orders, tickets and form fills into boards with columns filled, and check the Zap history weekly for failures.

## Which Monday.com admin tasks can you delegate?

- Create items from WorkForms, emails and meeting notes daily
- Update status, date and people columns as work moves
- Chase owners on stuck and overdue items each morning
- Test automation recipes after any column or workflow change
- Duplicate board templates for new clients, jobs or campaigns
- Refresh dashboards and export the weekly summary
- Maintain workdocs and board templates
- Clean up done and archived groups at month end
- Update CRM boards after sales calls and set next activities
- Manage guest access for clients and vendors on shared boards
- Prepare the open-items list for the weekly review

## Roles that work in Monday.com

Executive & admin
### Project coordinator

Dedicated coordinator - Deep working knowledge of Asana, ClickUp, Monday.com and Trello, including automations
- Writing status updates that a busy executive can read in 60 seconds
- Chasing people without irritating them

Works in Hire a remote project coordinator

[Project coordinator](https://assistbpo.com/roles/project-coordinator/)

Executive & admin
### Operations coordinator

Dedicated coordinator - SOP writing that a new hire can follow without asking
- Vendor coordination with clear, dated requests and a follow-up log
- Automation building in Zapier and Make, plus Airtable and Notion database design

Works in Hire a remote operations coordinator

[Operations coordinator](https://assistbpo.com/roles/operations-coordinator/)

## Services delivered in Monday.com

- [Virtual project coordinator](https://assistbpo.com/services/project-coordinator/)
- [Operations virtual assistant](https://assistbpo.com/services/operations-assistant/)
- [CRM management services](https://assistbpo.com/services/crm-management/)

## Other project management tools we work in

- [Trello](https://assistbpo.com/software/trello/)
- [Asana](https://assistbpo.com/software/asana/)
- [ClickUp](https://assistbpo.com/software/clickup/)
- [All tools](https://assistbpo.com/software/)

## Frequently asked questions

### What does a Monday.com virtual assistant do on a normal day?

Morning: open the updates feed and My Work, triage new WorkForm submissions into boards, create items from yesterday's emails and notes, and chase owners on items that have not moved. Midday: the project work you assigned, such as duplicating a template for a new client, fixing a formula column or building a dashboard widget. Afternoon: update columns from call notes and messages, test any automation touched that day, and write the end-of-day report listing items created, updated, blocked and waiting on you.

### Do you have Monday.com certified assistants?

Our assistants are trained through the vendor's monday.com academy courses and help center, then through supervised work in client accounts before a team lead signs them off. We do not claim monday.com partner, certified expert, consultant or reseller status. You get an employed assistant who already runs boards, automations, WorkForms and dashboards day to day, works under the member or guest permissions you set, and has a trained backup and a team lead who reviews the work every week.

### How much does a Monday.com virtual assistant cost?

Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. Keeping one workspace with a handful of boards accurate usually fits a part-time project coordinator on the Executive & admin desk, combined with meeting notes, scheduling or client updates. Companies running many client or job boards, or Monday CRM alongside project boards, tend to need full-time hours. Your Monday.com plan and seats remain in your name. The staffing plan sets out hours, desk and backup cover so you can compare it with an in-house coordinator.

### Can the assistant set up new boards and automations, or only maintain them?

Both. For new work the assistant proposes the board structure, groups, columns and the automation recipes that will save the most clicks, builds it after your approval, and migrates existing data from spreadsheets or another tool with a check on every imported row. Formulas, connect-boards and mirror columns are documented in a short workdoc so the next person understands them. After launch the assistant watches for two weeks how the team uses the board and adjusts before habits set in the wrong place.

### We use Monday CRM as well. Can the same assistant run it?

Yes. Leads, deals, contacts and activities boards get the same daily care: items updated after each call, next activities set with dates, stages moved, lost deals closed with a reason, and the funnel dashboard kept accurate. Outbound follow-up by email, phone or SMS is done only with lawful consent and do-not-call scrubbing, and every touch is logged on the item. If you want the assistant to book meetings and qualify inbound leads as well, we place them on the Sales & lead generation desk with the right hours.

### How is access to our account handled?

You invite the assistant as a member, or as a guest limited to specific boards, and you can change or remove that access at any time. Our staff are employed, background-checked and under NDA, work from managed devices with multi-factor authentication turned on, and do not export board data unless you ask for a report. If you pause or end the engagement, every board, automation, workdoc and dashboard stays exactly where it is because it was built in your account, not ours.

Next step

## Your desk, staffed. Wherever you are.

Tell us what is overloaded. A named person replies within 1 business day with a staffing plan, and we propose your assistant within 72 hours.

[Get a staffing plan](https://assistbpo.com/get-a-staffing-plan/) [Book a 20-minute call](https://assistbpo.com/book-a-call/) Or call [+1-657-777-0006](tel:+16577770006) during US, UK or Australian business hours, or [hear our demo receptionist](https://assistbpo.com/demo-line/).

- A named assistant proposed within 72 hours
- Employed, screened and managed staff, never freelancers
- Your hours, your tools, your data

---

Source: https://assistbpo.com/software/monday-com/ · Contact: https://assistbpo.com/contact/ · Full site map for agents: https://assistbpo.com/llms.txt
