---
title: "Your life admin, handled"
description: "Hire a virtual personal assistant for bookings, purchases, family logistics and reminders that can be handled online. Tell us what to take over first."
url: https://assistbpo.com/services/personal-assistant/
updated: 2026-09-21
publisher: AssistBPO (SS Support Network LLC)
language: en-US
---

# Your life admin, handled

AssistBPO's virtual personal assistant handles the life admin that sits between you and your work. Reservations, appointments, purchases, renewals, family logistics, gifts and the errands that can be done from a screen or a phone.

- Executive & admin
- Employed, screened, managed

[Get a staffing plan](https://assistbpo.com/get-a-staffing-plan/) [Book a 20-minute call](https://assistbpo.com/book-a-call/) You get one named assistant who learns your preferences, works your hours and reports what was handled each day.

In short

- One named personal assistant who learns your preferences and your family's calendar
- Bookings, purchases, renewals, appointments and reminders handled in your hours
- Discreet, employed staff under NDA with a backup for holidays

## What does a virtual personal assistant do?

A virtual personal assistant manages personal and household administration remotely: booking travel and restaurants, scheduling medical and school appointments, ordering and returning purchases, tracking subscriptions and renewals, coordinating home services, and sending reminders for birthdays and deadlines. The assistant works from a preference sheet you approve and never needs to visit your home to get the job done.

Updated September 2026 · Reviewed by [Issabela Masters](https://assistbpo.com/team/issabela-masters/)

[The role behind it **Hire a remote personal assistant** Appointments, travel, purchases, renewals and family logistics handled](https://assistbpo.com/roles/personal-assistant/)
## Who is the personal assistant desk for?

**Founders and senior professionals**
: Work already has an assistant. Your personal life does not. Move the dentist, the insurance renewal and the anniversary dinner off your list.

**Two-career households**
: School forms, camp registrations, pediatrician bookings and the plumber, coordinated by one person who keeps the family calendar straight.

**Frequent travelers**
: Personal trips, visa paperwork, loyalty programs, airport transfers and the house-sitter, arranged before you think to ask.

**People managing an older relative's affairs**
: Appointments, prescriptions, bills and care-provider scheduling tracked in one place, with a weekly summary you can forward to siblings.

## What does the personal assistant service include?

These 12 tasks are what AssistBPO's personal assistant desk handles as standard for a founder or executive.

- Restaurant, event and travel reservations in your name
- Medical, dental, school and home-service appointment booking
- Online purchases, price comparison and returns handling
- Subscription, insurance and license renewal tracking with reminders
- Family calendar upkeep across school, sport and work commitments
- Gift research, ordering and delivery tracking for the dates you set
- Household vendor coordination: cleaners, contractors, deliveries
- Personal inbox filtering for offers, bills and confirmations
- Bill payment reminders and receipt filing for your accountant
- Loyalty program and points management
- Research on schools, camps, clubs and local services
- Daily summary of what was booked, bought and still pending

## Deliverables and KPIs

AssistBPO reports 6 measures on the personal assistant desk: what lands on your desk, what we count, and how often you see the number.

| Deliverable | KPI we report | Cadence |
| --- | --- | --- |
| Bookings confirmed with details in your calendar | Confirmation number logged for every booking | Per request |
| Renewal and deadline tracker | Zero missed renewals, reminders 14 days ahead | Weekly |
| Purchases and returns log | Items ordered, returned, refunds received | Weekly |
| Family calendar with no clashes | Conflicts caught before the day | Daily |
| Vendor and household contact sheet kept current | Contacts verified each quarter | Quarterly |
| Daily handled list | Requests closed same day | Daily |

KPIs are what we measure and report, agreed per engagement in the weekly review. Service-level commitments are set in your agreement, not on this page.

## How does the personal assistant desk work?

1. ### Match
A 20-minute call about your household, your travel habits, the people and providers in your life and how you like to be contacted. Within 72 hours we propose a named personal assistant whose discretion and experience fit, plus a trained backup.
2. ### Onboard
Together we build the preference sheet: seating and dietary notes, preferred airlines and hotels, family birthdays, school terms, the vendors you trust and the ones you do not. Access is set up through a shared calendar and a password manager with scoped sharing, never a note with your passwords.
3. ### Daily rhythm
A short morning message with the day's bookings and reminders, requests handled through the shift by text, email or a shared list, and an evening summary of what was booked, bought and still waiting on you.
4. ### Weekly review
A 20-minute check-in with the team lead on upcoming trips, renewals due in the next 30 days, the family calendar for the coming week and anything you want handled differently. The team lead confirms the preference sheet is current every month.

## Hours, coverage and models

AssistBPO staffs the personal assistant desk on 3 models. US, Canadian and UK daytime hours from the group's two offices. Australian Eastern shifts are available on request. Weekend cover is arranged in advance around travel dates.

- Dedicated personal assistant, 80 hours a month, in your hours
- Combined executive and personal assistant, 160 hours a month
- Evening and weekend desk for time-sensitive bookings, as an add-on

See what is staffed in your zone on the [coverage clock](https://assistbpo.com/how-it-works/#coverage).

## Tools we work in

- [Google Workspace](https://assistbpo.com/software/google-workspace/)
- [Microsoft 365](https://assistbpo.com/software/microsoft-365/)
- [Calendly](https://assistbpo.com/software/calendly/)
- [Acuity Scheduling](https://assistbpo.com/software/acuity-scheduling/)
- [Notion](https://assistbpo.com/software/notion/)
- [Trello](https://assistbpo.com/software/trello/)
- [Slack](https://assistbpo.com/software/slack/)
- [Zoom Phone](https://assistbpo.com/software/zoom-phone/)

[See all 80 tools we work in](https://assistbpo.com/software/)

## What are the terms on the personal assistant desk?

The card, the contract terms and the personal assistant desk's own numbers, in one place.

| Specification | What you get |
| --- | --- |
| Focus, 20 hours a week | $800 a month, 80 hours |
| Dedicated, 40 hours a week | $1,600 a month, 160 hours |
| Evening, weekend or overnight cover | Tier rate plus 20 percent |
| Desk | [Executive & admin desk](https://assistbpo.com/services/desks/executive-admin/) |
| Standard schedule | Dedicated personal assistant, 80 hours a month, in your hours |
| Coverage | US, Canadian and UK daytime hours from the group's two offices. |
| Tools | 8 platforms, including Google Workspace, Microsoft 365, Calendly |
| KPIs reported | 6 measures: daily, weekly, quarterly |
| Setup fee | None |
| Minimum term | Month to month, no lock-in |
| Notice | 30 days, to stop or to change hours |
| If the fit is wrong | Trained backup covers the desk the same day, re-match at no charge |
| Continuity | One named assistant, one named backup, one team lead |
| Who does the work | Employed by SS Support Network LLC, never freelancers or contractors |

These are rate-card starting points. What you pay depends on the hours, the desk and the coverage window, which is what the staffing plan sets. Rates improve as you add assistants. Your staffing plan states the rate for the number of seats you need. [The rate card](https://assistbpo.com/pricing/) carries the other currencies, the add-ons and the six things that move a plan off it.

## How much does a personal assistant cost?

Plans start at $400 a month for 40 hours, at $10 an hour, and rates improve as you add assistants. Get a staffing plan within 1 business day.

### What moves the plan

1. Hours a week and whether the desk is dedicated or shared
2. Phones: live answering needs a receptionist profile and a backup
3. Coverage zone: business hours, after-hours, weekends or 24/7
4. Tools and access to set up
5. One person or a pod with a lead

### What the market publishes

Other providers' published ranges, by market, so you have something to hold this against. These are not AssistBPO prices.

| Market | Published range | Source |
| --- | --- | --- |
| United States | Virtual assistants average $19.45 an hour on PayScale with a $12 to $30 range; on-demand and task-based services such as Magic and Fancy Hands price per task or per hour; part-time managed assistants at 20 hours a week run $350 to $1,300 a month | PayScale via Wishup, Cherry Assistant and Zedtreeo; Magic and Staffify roundups, 2026 |
| United Kingdom | Virtual PAs £25 to £45 an hour; franchise personal assistant services £35 to £40 an hour with no retainer; employed PA average £15.33 an hour | SVA surveys, Pink Spaghetti published pricing and PayScale UK, 2026 |
| Australia | Onshore virtual assistants A$39.90 to A$65 an hour; offshore managed assistants A$8 to A$35 an hour | DotVA, Smart Staffing and Virtual Coworker published pricing, 2026 |

[Get a staffing plan](https://assistbpo.com/get-a-staffing-plan/) [How we build a plan](https://assistbpo.com/pricing/)

## Personal assistant for your industry

- [Coaches, consultants & creators](https://assistbpo.com/industries/coaches-consultants/)
- [Financial advisors & wealth firms](https://assistbpo.com/industries/financial-advisors/)
- [Law firms](https://assistbpo.com/industries/legal/)
- [Medical & dental practices](https://assistbpo.com/industries/medical-practices/)
- [SaaS & startups](https://assistbpo.com/industries/saas-startups/)
- [Real estate agents & teams](https://assistbpo.com/industries/real-estate/)
- [All industries](https://assistbpo.com/industries/)

## Security and compliance

1. Employed, background-checked assistants under NDA, with a written discretion policy
2. Passwords shared through a password manager with per-site access, never in messages
3. Purchases made on a virtual card or your approved account with a spending limit you set
4. Family and medical details stored only in the systems you nominate, never on local devices
5. Access is reviewed monthly and removed the day the engagement ends

Full control list on the [security page](https://assistbpo.com/security/) and country rules for calls, texts and email on the [compliance page](https://assistbpo.com/compliance/). Certifications are listed only when held.

## Country rules for this service

AssistBPO makes outbound calls, texts and emails only with lawful consent and do-not-call scrubbing. Assistants never take card numbers. [Country rules](https://assistbpo.com/compliance/).

- US: any health information handled for family appointments is kept to the minimum necessary and stored only in your systems
- UK and Australia: personal data is processed under a DPA and the Privacy Act cross-border rules respectively

## Frequently asked questions

### How much does a virtual personal assistant cost?

Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. For orientation, US virtual assistants average $19.45 an hour on PayScale, part-time managed assistants at 20 hours a week publish $350 to $1,300 a month, and UK personal assistant franchises charge £35 to £40 an hour (SVA and Pink Spaghetti pricing, 2026). Most personal assistant clients start on the 80-hour plan, or fold personal tasks into a full-time executive assistant.

### How do you handle my payment details?

Purchases go on a virtual card with a limit you set, or through your own accounts using a password manager that shares access without revealing the password. The assistant never writes card numbers down, never stores them locally and never asks for them in chat. Receipts are filed to a folder your accountant can see. If you would rather approve every purchase over a threshold, we set that rule on day one.

### Can the assistant call restaurants, doctors and schools for me?

Yes. That is most of the job. The assistant calls from a softphone on a number you choose, introduces themselves as your assistant and books in your name. For anything that needs your signature or identity verification, they prepare everything and hand you the one call or form that only you can complete.

### Is it the same person every time?

Yes. One named assistant works with you, learns the names of your children's teachers and the restaurant you always want on Fridays, and keeps the preference sheet current. A trained backup, who has read the same sheet, covers leave and holidays. The team lead runs the weekly check-in and quality review. You never explain your life twice.

### What about tasks that need someone in person?

A virtual personal assistant handles everything that can be done online or by phone, which is more than most people expect. For in-person errands the assistant books and briefs local services: a courier, a cleaner, a handyman, a dog walker, a car detailer. They track the booking, the cost and the outcome, so you get one summary rather than five vendors to chase.

### Can one assistant handle both my work and personal admin?

Yes, and many founders prefer it, because the calendar is one calendar. On the 160-hour plan a combined executive and personal assistant runs the inbox and meetings by day and fits personal bookings around them. If your company would rather keep personal admin separate for confidentiality, a separate 80-hour personal assistant is the cleaner arrangement.

### How discreet is the service?

Every assistant signs a client-specific NDA and works under a written discretion policy: nothing about your family, finances, health or whereabouts is discussed outside the engagement. Medical and school details stay in the tools you nominate. Assistants are employed staff of the group, background-checked and managed by a team lead, not freelancers passing through a platform.

### Which time zone will the assistant cover?

Your own. Shifts are fixed to US, Canadian or UK daytime hours from the group's two offices, so bookings that need a phone call during business hours happen the same day. Australian Eastern shifts are available on request. If you travel often, the assistant's shift can be adjusted for the trip with a week's notice.

Still deciding

A 20-minute call with someone who runs personal assistant every day. No sales script, and you keep the notes.

[Book a 20-minute call](https://assistbpo.com/book-a-call/) [Get a staffing plan](https://assistbpo.com/get-a-staffing-plan/) Next step

## Your desk, staffed. Wherever you are.

Tell us what is overloaded. A named person replies within 1 business day with a staffing plan, and we propose your assistant within 72 hours.

[Get a staffing plan](https://assistbpo.com/get-a-staffing-plan/) [Book a 20-minute call](https://assistbpo.com/book-a-call/) Or call [+1-657-777-0006](tel:+16577770006) during US, UK or Australian business hours, or [hear our demo receptionist](https://assistbpo.com/demo-line/).

- A named assistant proposed within 72 hours
- Employed, screened and managed staff, never freelancers
- Your hours, your tools, your data

---

Source: https://assistbpo.com/services/personal-assistant/ · Contact: https://assistbpo.com/contact/ · Full site map for agents: https://assistbpo.com/llms.txt