--- title: "BruntWork vs AssistBPO" description: "BruntWork vs AssistBPO on published rates, employed dedicated staff, day to day management, phone handling and hours. Read this before you shortlist." url: https://assistbpo.com/compare/vs-bruntwork/ updated: 2026-09-18 publisher: AssistBPO (SS Support Network LLC) language: en-US --- # BruntWork vs AssistBPO Comparison BruntWork vs AssistBPO comes down to two different ways of buying remote help. BruntWork publishes a $4 to $8 an hour rate for Philippines-based staff, sold by the hour with no lock-in contract. AssistBPO supplies a named, employed assistant with a trained backup and a team lead, working your hours and answering your phones, priced as a custom staffing plan. Updated September 2026 · Reviewed by [Nimra Khalid](https://assistbpo.com/team/nimra-khalid/) - Checked on their own site - Dated and sourced - No ratings or rankings ## Overview BruntWork is an Australian-founded outsourcing company that recruits staff in the Philippines and, by its own description, from a wider pool of 60-plus countries. Its service pages carry a headline rate of $4 to $8 an hour, and the site states that the hourly rate covers the computer, internet and all fees, that staff can work from a minimum of 20 hours a week, and that there are no lock-in contracts. It lists call center, executive, data entry and small business assistant roles. AssistBPO is the virtual assistant division of SS Support Network LLC, a US-registered outsourcing company with a second office in Pakistan. It places one employed assistant per desk, with a backup and a team lead, in the client's own time zone, and it does not publish a rate card. This page sets the two side by side using BruntWork's published pages, checked in September 2026, and AssistBPO's stated model, so you can judge fit before either sales call. ## What is the difference between AssistBPO and BruntWork? The same ten rows on every comparison page, so two providers can be read against each other without re-learning the layout. | | AssistBPO | BruntWork | Source | | --- | --- | --- | --- | | Model | One employed assistant per desk, managed by a team lead, with a trained backup for absence | Offshore staffing: you build a team of remote staff on an hourly rate (published model) | bruntwork.co virtual assistants page, Sep 2026 | | Where assistants are based | Group staff in the United States and a second office in Pakistan | Primarily the Philippines; the site also cites talent in 60-plus countries | bruntwork.co, Sep 2026 | | Pricing as published | Published rate card, plus a costed staffing plan within 1 business day | $4 to $8 an hour, stated to include computer, internet and all fees | bruntwork.co service page titles and copy, Sep 2026 | | Dedicated vs pooled | Dedicated: the same person every day, never a rotating task pool | Dedicated staff assigned to your account, from 20 hours a week upward | bruntwork.co, Sep 2026 | | Phones and live answering | Included: assistants answer, make and transfer calls in your name, with call-center supervision since 2020 | Offered: call center virtual assistant and customer support roles are listed at the same hourly band | bruntwork.co call center VA page, Sep 2026 | | Hours and time zones | Your business hours in US, UK and Canadian zones; Australian Eastern shifts and 24/7 front desk available on request | Not published as a schedule; the site markets global reach | bruntwork.co, Sep 2026 | | Countries served | United States, United Kingdom, Canada and Australia | Marketed internationally; Australian origins, clients worldwide | bruntwork.co, Sep 2026 | | Replacement or backup as published | Named assistant plus backup plus team lead on every dedicated engagement | Not published on the pages reviewed | bruntwork.co, Sep 2026 | | Contract and minimum term as published | Agreed in your staffing plan; hours and desks scale up or down with notice | No lock-in contracts; minimum of 20 hours a week per agent | bruntwork.co, Sep 2026 | | Industries | Industry pods: healthcare, home care, transportation, accounting firms, real estate, legal, e-commerce | Broad: virtual assistants, IT help desk, sales, marketing and technical support roles across sectors | bruntwork.co services menu, Sep 2026 | BruntWork facts as published on the dates shown. The AssistBPO [rate card](https://assistbpo.com/pricing/) is published too, from $400 a month, and the staffing plan is what sets where on it you land. Spotted a change? [Tell us](https://assistbpo.com/contact/) and we update the row with a new date. ## Who should choose AssistBPO, and who should choose BruntWork? ### Choose AssistBPO if - You need the phones answered in your name by the same person who also runs the inbox and calendar. - You want continuity built in: a backup already trained on your account and a team lead who reviews weekly. - You operate in the UK, Canada or Australia as well as the US and want one provider across all four. - You prefer a scoped staffing plan for a role over a per-hour rate for a task list. ### Choose BruntWork if - A published hourly rate of $4 to $8 matters more to you than a managed layer on top. - You want to build a larger offshore team quickly at the lowest all-in rate per seat. - You are comfortable managing day-to-day output yourself with your own tools and processes. - You need staff from a very wide range of countries rather than two office locations. ## How does AssistBPO work? A discovery call, then a named assistant proposed within 72 hours. That person works your hours inside your tools through your own user accounts, sends an end-of-day report, and is covered by a trained backup when they are off. A team lead runs a 20-minute weekly review with you and scores calls and tickets monthly. Assistants are employees of the group, never freelancers, and you never co-employ them. Plans start at $400 a month for 40 hours, at $10 an hour, and rates improve as you add assistants. Get a staffing plan within 1 business day. ## Keep comparing - [BruntWork alternatives](https://assistbpo.com/compare/bruntwork-alternatives/) Other providers people weigh against BruntWork - [Remote CoWorker vs AssistBPO](https://assistbpo.com/compare/vs-remote-coworker/) Managed offshore provider - [20four7VA vs AssistBPO](https://assistbpo.com/compare/vs-20four7va/) Managed offshore provider - [Virtudesk vs AssistBPO](https://assistbpo.com/compare/vs-virtudesk/) Managed offshore provider - [OkayRelax vs AssistBPO](https://assistbpo.com/compare/vs-okayrelax/) Managed offshore provider - [All comparisons, by family](https://assistbpo.com/compare/) Including the rest of the managed offshore and staffing firms ## What this desk actually does - [Dedicated virtual assistant services for the work that eats your day](https://assistbpo.com/services/virtual-assistant/) Service - [Tickets resolved by agents who learn your product](https://assistbpo.com/services/customer-support-outsourcing/) Service - [Executive & admin desk](https://assistbpo.com/services/desks/executive-admin/) The desk this sits on - [What moves a staffing plan](https://assistbpo.com/pricing/) The rate card, and the six things that move a plan off it ## Frequently asked questions ### Is AssistBPO cheaper than BruntWork? Not on a headline rate. BruntWork publishes $4 to $8 an hour for Philippines-based staff, which is among the lowest published figures in the market. Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. The plan prices a role with a backup, a team lead, a weekly review and phone handling included, so the fair comparison is the monthly cost of the whole desk against the monthly cost of hours plus your own supervision time. ### Which is better for phones, BruntWork or AssistBPO? Both offer phone work. BruntWork lists call center virtual assistant roles at its standard hourly band, so you can hire someone to take calls. AssistBPO treats phones as the default skill: every front desk assistant is trained to answer, transfer and make calls in your name under a supervisor who has run live US healthcare and transport lines since 2020, and calls are scored monthly on a QA scorecard. If phones are a side task, either works; if phones are the job, ask each side how calls are supervised. ### Does BruntWork require a contract? According to its own site, BruntWork has no lock-in contracts and staff can work from a minimum of 20 hours a week, with the hourly rate covering the computer, internet and fees. AssistBPO agrees terms inside the staffing plan rather than publishing a standard contract, and hours or desks can be scaled with notice. Ask both providers for the written terms before you sign, and check how notice periods and unused hours are treated. ### Where are BruntWork and AssistBPO assistants located? BruntWork recruits primarily in the Philippines and says it has access to talent in more than 60 countries. AssistBPO assistants are employed staff of the SS Support Network group, working from the United States and a second office in Pakistan, on shifts that match the client's time zone. Neither uses marketplace freelancers for dedicated desks, but the employment and supervision models differ, so ask who manages the person day to day. ### Can either provider cover UK or Australian hours? AssistBPO staffs UK and Canadian business hours as standard, with Australian Eastern shifts and a 24/7 front desk available on request. BruntWork was founded in Australia and markets to clients internationally, though it does not publish a shift schedule on the pages reviewed. If your team spans two markets, ask for the exact local start and finish times in writing, and for who covers a public holiday in one country but not the other. ## Sources - [BruntWork, virtual assistants service page](https://www.bruntwork.co/services/virtual-assistants/) - [BruntWork, call center virtual assistant page](https://www.bruntwork.co/virtual-assistant-for-call-center/) - [BruntWork, homepage](https://www.bruntwork.co/) Next step ## See how a dedicated assistant compares on your numbers Tell us the hours, the desk and the tools. A named person replies within 1 business day with a staffing plan and a plain answer on whether we are the right fit, or who is. [Get a staffing plan](https://assistbpo.com/get-a-staffing-plan/) [Book a 20-minute call](https://assistbpo.com/book-a-call/) Or call [+1-657-777-0006](tel:+16577770006) during US, UK or Australian business hours, or [hear our demo receptionist](https://assistbpo.com/demo-line/). - A named assistant proposed within 72 hours - Employed, screened and managed staff, never freelancers - Your hours, your tools, your data --- Source: https://assistbpo.com/compare/vs-bruntwork/ · Contact: https://assistbpo.com/contact/ · Full site map for agents: https://assistbpo.com/llms.txt