---
title: "Moneypenny alternatives"
description: "Best Moneypenny alternatives in 2026 compared on price, dedicated staff, phone capability, hours, countries and contracts. Neutral, dated list. Read on."
url: https://assistbpo.com/compare/moneypenny-alternatives/
updated: 2026-09-18
publisher: AssistBPO (SS Support Network LLC)
language: en-US
---

# Moneypenny alternatives

Alternatives

Moneypenny alternatives include per-minute and per-call answering services, AI receptionists and dedicated receptionists billed per person. Moneypenny publishes US telephone answering from $132 a month and AI answering from $99, with UK pricing on request and 24/7 cover (moneypenny.com, September 2026). This page compares eight options using each provider's own published figures.

Updated September 2026 · Reviewed by [Nimra Khalid](https://assistbpo.com/team/nimra-khalid/)

- Checked on their own site
- Dated and sourced
- No ratings or rankings

## Overview

Moneypenny is a large telephone answering business with UK and US teams, founded in 2000, handling more than 40,000 calls a day according to its UK site. Its model is a receptionist briefed by you with a wider team behind them, plus an AI receptionist option (moneypenny.com/uk and /us, September 2026). Businesses look for alternatives when they want a published price list rather than a quote, a lower entry point for light call volume, per-call billing, or a receptionist who does the diary and inbox work after the call. The list below covers each of those. Ruby, PATLive, Abby Connect, AnswerConnect and Posh publish minute plans. Smith.ai and ReceptionHQ publish per-call plans. AssistBPO supplies an employed receptionist in your hours who also runs the admin desk. Every figure is quoted from the provider's site with the month checked. Where a provider does not publish a figure, we say so. Nothing here is a ranking.

## How does Moneypenny compare with AssistBPO?

The same ten rows on every comparison page, so two providers can be read against each other without re-learning the layout.

| | AssistBPO | Moneypenny | Source |
| --- | --- | --- | --- |
| Model | Employed receptionist dedicated to you, running phones and admin, with backup and team lead | Receptionist briefed by you with team overflow; AI receptionist available | moneypenny.com, Sep 2026 |
| Pricing as published | Published rate card, plus a costed staffing plan within 1 business day | US telephone answering from $132 a month; AI from $99 a month; UK pricing on request | moneypenny.com/us, Sep 2026 |
| Where receptionists are based | Second office in Pakistan, working your hours on managed devices | UK and US teams, 1,000 team members as published | moneypenny.com/uk, Sep 2026 |
| Hours | Your business hours; AEST shifts and a 24/7 pod on request | 24/7 | moneypenny.com, Sep 2026 |
| Work beyond the call | Diary management, inbox, CRM updates, intake follow-up included | Message forwarding, lead qualification, appointment management and payment processing as listed | moneypenny.com/uk, Sep 2026 |
| Countries served | US, UK, Canada, Australia | UK and US | moneypenny.com, Sep 2026 |

Moneypenny facts as published on the dates shown. The AssistBPO [rate card](https://assistbpo.com/pricing/) is published too, from $400 a month, and the staffing plan is what sets where on it you land. Spotted a change? [Tell us](https://assistbpo.com/contact/) and we update the row with a new date.

## Who should choose AssistBPO, and who should choose Moneypenny?

### Choose AssistBPO if

- You want one person to answer and then do the diary and inbox work
- You want to pay per person rather than per plan tier
- You need Canadian or Australian hours as well as UK or US

### Choose Moneypenny if

- Onshore UK or US receptionists are a firm requirement
- You want human and AI answering from one large provider
- You need 24/7 cover as standard

## Which companies are the main Moneypenny alternatives?

1. ### [AssistBPO](https://assistbpo.com/services/virtual-receptionist/)
A dedicated, employed receptionist who answers in your name in your hours and runs the admin desk between calls: diary, inbox, CRM, intake follow-up. Named person, trained backup, team lead, monthly QA scorecard. UK, US, Canada and Australia.
**Best for**
: Practices and firms that want the call and the follow-up handled by one person
**Pricing as published**
: Published rate card, plus a costed staffing plan
**Source**
: assistbpo.com, Sep 2026
2. ### [Ruby](https://www.ruby.com/)
US answering brand with published minute tiers, 24/7 cover including holidays, English and Spanish around the clock, and managed website chat sold separately.
**Best for**
: US small businesses that want a recognised name and bilingual answering
**Pricing as published**
: $250 for 50 minutes, $395 for 100, $720 for 200, $1,725 for 500 a month
**Source**
: ruby.com/pricing, Sep 2026
3. ### [Smith.ai](https://smith.ai/)
Per-call plans, month to month, 24/7 at one price, with the site stating no overseas agents and a 30-day money-back guarantee.
**Best for**
: Law firms and agencies that budget by call count
**Pricing as published**
: $300 for 30 calls, $810 for 90, $2,100 for 300; overage $8.50 to $11.50 a call
**Source**
: smith.ai/pricing, Sep 2026
4. ### [AnswerConnect](https://www.answerconnect.com/)
24/7 answering by home-based agents with website chat included, one-minute rounding and the first 30 interactions under 30 seconds free each cycle.
**Best for**
: Businesses with many quick calls
**Pricing as published**
: 200 minutes $350 plus $49.99 setup; 300 minutes $395; 400 minutes $575 plus setup; overage $1.85 to $2.50 a minute
**Source**
: answerconnect.com, Sep 2026
5. ### [Abby Connect](https://www.abby.com/)
US-based receptionists, month to month, 24/7, with an optional AI blend where one Abby Minute counts as two AI minutes.
**Best for**
: Small firms wanting a human-and-AI mix on one account
**Pricing as published**
: $165 for 50 minutes, $329 for 100, $599 for 200, $1,380 for 500
**Source**
: abby.com/pricing, Sep 2026
6. ### [PATLive](https://www.patlive.com/)
US-based receptionists, 24/7, eleven published tiers from pay-as-you-go up to 5,000 minutes with a falling per-minute rate.
**Best for**
: High-volume inbound at a published per-minute price
**Pricing as published**
: $49 pay as you go plus $2.99 a minute; $189 for 100 minutes; $759 for 500; $1,499 for 1,000
**Source**
: patlive.com/pricing, Sep 2026
7. ### [ReceptionHQ](https://www.receptionhq.com/)
Per-call and per-minute plans with a very low base, US-based receptionists on the US site, and separate Australian and UK sites for local numbers and pricing.
**Best for**
: UK and Australian sole traders and micro businesses
**Pricing as published**
: US: MessageExpress from $25 plus $1.99 a call; ReceptionistPlus from $35; MyAssistant from $49
**Source**
: receptionhq.com/us/pricing, Sep 2026
8. ### [Posh](https://www.posh.com/)
Month-to-month minute plans with 24/7 live answering and a published trial of seven days or 250 minutes.
**Best for**
: Buyers who want a low entry plan with no long-term agreement
**Pricing as published**
: Chic $65 at $2.30 a minute; Vogue $130 for 50 minutes; Luxurious $420 for 200; Lavish $975 for 500
**Source**
: posh.com/pricing, Sep 2026

## How does AssistBPO work?

A discovery call, then a named assistant proposed within 72 hours. That person works your hours inside your tools through your own user accounts, sends an end-of-day report, and is covered by a trained backup when they are off. A team lead runs a 20-minute weekly review with you and scores calls and tickets monthly. Assistants are employees of the group, never freelancers, and you never co-employ them. Plans start at $400 a month for 40 hours, at $10 an hour, and rates improve as you add assistants. Get a staffing plan within 1 business day.

## Keep comparing

- [Moneypenny vs AssistBPO](https://assistbpo.com/compare/vs-moneypenny/) The head-to-head table for Moneypenny
- [Abby Connect alternatives](https://assistbpo.com/compare/abby-connect-alternatives/) Answering service
- [PATLive alternatives](https://assistbpo.com/compare/patlive-alternatives/) Answering service
- [Nexa alternatives](https://assistbpo.com/compare/nexa-alternatives/) Answering service
- [Davinci Virtual alternatives](https://assistbpo.com/compare/davinci-virtual-alternatives/) Answering service
- [All comparisons, by family](https://assistbpo.com/compare/) Including the rest of the answering services and virtual receptionists

## What this desk actually does

- [A receptionist who knows your business, not a call queue](https://assistbpo.com/services/virtual-receptionist/) Service
- [Every call answered by a person who knows your name](https://assistbpo.com/services/phone-answering/) Service
- [Front desk & phones](https://assistbpo.com/services/desks/front-desk-phones/) The desk this sits on
- [What moves a staffing plan](https://assistbpo.com/pricing/) The rate card, and the six things that move a plan off it

## Frequently asked questions

### Is AssistBPO cheaper than Moneypenny?

Plans depend on hours, desks and coverage. Get a staffing plan within 1 business day. Moneypenny publishes US telephone answering from $132 a month and AI answering from $99, with UK pricing on request (moneypenny.com, September 2026). An entry plan will be the smaller monthly number for a light caller. A dedicated receptionist earns its place when you would otherwise pay both an answering service and an admin assistant, because one employed person does both jobs.

### Per plan or dedicated: which fits my volume?

Answering plans, whether by minute, call or tier, suit spiky and unpredictable call patterns because the provider absorbs the peaks. A dedicated receptionist suits steady patterns: a clinic, a law office or a trades business where the phone rings all day and each call creates a booking or a job. If you are unsure, look at three months of call logs: steady volume with follow-up points to dedicated, bursts of short calls point to a plan.

### Which alternatives have UK receptionists?

Moneypenny itself publishes UK and US teams. ReceptionHQ runs a UK site with UK pricing. The other US providers listed here publish US-based or unspecified locations. AssistBPO serves UK clients in UK business hours from a second office in Pakistan, with receptionists trained on UK telephone answering conventions, PECR and TPS rules for outbound work, and UK GDPR handling. We state that plainly so UK buyers can weigh it.

### Which alternatives include an AI receptionist?

Moneypenny sells one from $99 a month in the US, Abby Connect blends AI minutes into its plans, and Nexa and Smith.ai market AI answering alongside live receptionists (their sites, September 2026). AssistBPO does not sell AI answering. If you want AI overnight and a human by day, we will design the human half and point you to the AI half without pretending we offer it.

### How is this list compiled?

We include providers in the same category, telephone answering and receptionist services, that publish enough on their own sites to compare: model, pricing, hours, and where stated, receptionist location. Figures are quoted with the month checked. We do not rank, rate or quote reviews. AssistBPO is listed first because this is our site; the entries are written so that a per-minute plan can win if that is what you need.

## Sources

- [Moneypenny US](https://www.moneypenny.com/us/)
- [Moneypenny UK](https://www.moneypenny.com/uk/)
- [Ruby pricing](https://www.ruby.com/pricing/)
- [ReceptionHQ US pricing](https://www.receptionhq.com/us/pricing/)

Next step

## See how a dedicated assistant compares on your numbers

Tell us the hours, the desk and the tools. A named person replies within 1 business day with a staffing plan and a plain answer on whether we are the right fit, or who is.

[Get a staffing plan](https://assistbpo.com/get-a-staffing-plan/) [Book a 20-minute call](https://assistbpo.com/book-a-call/) Or call [+1-657-777-0006](tel:+16577770006) during US, UK or Australian business hours, or [hear our demo receptionist](https://assistbpo.com/demo-line/).

- A named assistant proposed within 72 hours
- Employed, screened and managed staff, never freelancers
- Your hours, your tools, your data

---

Source: https://assistbpo.com/compare/moneypenny-alternatives/ · Contact: https://assistbpo.com/contact/ · Full site map for agents: https://assistbpo.com/llms.txt